Associate Director/Director, Membership

August 24, 2020
Washington, DC
Post Type
Experience (minimum)
10+ Years
Education (minimum)
Travel Required?
Not specified
Base Salary
$90,000 - 100,000


InterAction is the largest U.S. based coalition of international nongovernmental organizations (NGOs) with Members working around the world in low- and middle-income countries, fragile and post-conflict states, and emerging/growth economies. Member organizations are large and small, secular and faith-based, with a focus on people living in the world’s most poor and vulnerable places. The U.S. public, foundations, and governments support the work of our member NGOs that collectively invest and manage more than $15.4 billion a year. InterAction revenues come from dues, government grants, corporate partners, fee for service and private foundations. Using its collective voice and convening power, InterAction seeks to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, social and economic development, and effective, accountable governance – that advance human dignity and human potential.

Position Objective

The Associate Director/Director, Membership leads InterAction’s efforts to recruit, onboard, engage and retain members. This position is responsible for approximately $2.5 million of revenue generated by dues and fee for service programs and will oversee one full-time position.

Key Responsibilities

  • Work closely with the Vice President of Membership and Public Engagement to develop and execute a membership program strategy to drive organizational sustainability and growth.
  • In conjunction with the Director of Communications and Vice President of Membership and Public Engagement, design and implement an effective strategy communicating InterAction’s value proposition through various print and digital channels.
  • Work closely with senior leadership to build relationships with new partners that support InterAction’s goals.
  • Develop internal relationships that promote collaboration and partnership in the further development of potential new members.
  • Partner with the Director of Communications to produce in-person and online events that educate, engage, and retain members.
  • Manage the annual dues renewal process.
  • Manage onboarding efforts for all new members including, orientation and education.
  • Develop and implement ongoing mechanisms for listening to and assessing the changing needs of InterAction Members.
  • Oversee data management, including the collection and organization of Member information.
  • Direct and manage the biennial Self-Certification Plus program.
  • Supervise and mentor one membership associate.


  • Master’s degree in relevant field or equivalent experience.
  • At least 10 years of not for profit management.
  • Experience with large, complex, dues-based coalition, alliance or association.
  • Familiarity with Sales Force (or other CRM) and a clear understanding of how to maximize this tool for the benefit of all teams within InterAction.
  • Experience running effective meetings and webinars.
  • Ability to build budgets and forecasting revenue.
  • Proven experience in cultivating internal and external relationships, including convening a wide range of stakeholders and building consensus.
  • Excellent public speaking and written communication skills.
  • Strong management experience.
  • Minimal to no travel required.


  • Strategic priority setting and diplomatic triage skills in fast-paced environment.
  • High level problem solving; capacity to examine institutional problems/challenges with a fresh eye and recommend creative solutions.
  • Collaborative leader and consensus builder with a team-based approach and highly effective interpersonal skills.
  • Ability to rapidly synthesize and share information; serve as information conduit within InterAction membership, staff, and external stakeholders.
  • A high-performing team player focused on meeting and exceeding goals and improving processes.
  • Deep sense of compassion, justice, and equity.
  • Flexibility and effectiveness in stewarding both long- and short-term priorities and relationships.
  • Natural ability to relate well to people from diverse backgrounds, mission groups, interest areas, political persuasions, and ethnicities.
  • Capacity to create and maintain professional networks.
  • Strong sense of how to translate ideas to impact with often limited resources.

Expected Start Date

As soon as possible; October 1 preferred


$90,00 – $110,000, commensurate with experience, and a generous benefits package

Reports to

Vice President, Membership & Public Engagement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

To Apply 

Please e-mail your resume and cover letter to with subject line containing title Membership Position.  Position will remain open until filled but applications received by Tuesday, September 1 preferred.  Please note that incomplete applications will not be considered for this position. All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period. Due to the volume of applications, only finalists will be notified. 


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