Director for Security Risk Management

October 7, 2019
Post Type
Experience (minimum)
2-5 Years
Education (minimum)
Travel Required?
Base Salary
$70,000 - 80,000


Director for Security Risk Management

Church World Service, Inc.
Position Title:Director for Security Risk Management
Team: CWS Global
Primary Purpose:
The position will support the Church World Service domestic and international operations and will be based out of a CWS office. The DGS will serve as the organization’s internal subject matter expert for security risk management. This individual will work to promote awareness in CWS offices and program operations to promote security and safety of CWS staff, beneficiaries and property. The DGS will advise and collaborate with each of the CWS offices, their staff and clients, to ensure concerns and risks are addressed and security and safety requirements are met.  
Essential Duties:
  • Serve as subject matter expert for the organization on all matters related to security risk management.
  • Review current risk management policies, standards, and procedures with a view to ensuring these meet established NGO benchmarks.
  • In collaboration with key staff, develop a security strategy and disseminate security guidelines and plans with the all CWS offices.
  • Work with CWS management and staff to build an organizational positive risk management culture
  • Advise CWS senior management about the security risks, needs and issues as they relate to the organization.
  • Plan, direct, and coordinate security activities to safeguard agency employees, assets, guests, or others at CWS office locations.
  • Update and Develop internal policies, procedures, and plans for security and safety programs for the organization as well as for office locations and their respective operations.
  • Develop security awareness campaigns for the office staff in each location and. conduct security awareness trainings with staff members in each office location, as requested.
  • Conduct office and program risk assessments and make recommendations for strengthening security measures at office facilities and for employee safety and security.
  • Design systems, procedures and trainings to mitigate risk.
  • In coordination with the VP for Global Operations, create and effectively manage security strategy and budget.
  • Liaise with the International-based Security Managers and key staff in international locations.
  • In the US, work with local Office Directors and security focal points and liaise with local police and fire departments in each city as well as with the Joint Terrorism Task Force and other similar agencies to ensure all necessary preparedness measures are developed and response capabilities understood.
  • Serve as coordinating focal point for incident/crisis management between the head office and the field offices.
  • Convene and facilitate the CWS crisis management and security team meetings
  • Design and facilitate mock incident scenarios for crisis/security incident management training.
  • Monitor and track security incidents and facilitate communication to all applicable parties through the designated channels.
  • Respond to security incidents as needed.
  • Join industry groups or associations to keep up with industry best practices and incorporate as relevant to CWS.
  • Identify, investigate, track and report all security incidents.
  • Liaise with the IT Director to ensure data and technology security and office and program security measures are coordinated and consistent.
  • Provide technical assistance as requested to partner organizations
  • Perform other duties as assigned.
  • Minimum 5-8 years of military, law enforcement, NGO or commercial security/risk management experience.
  • Demonstrated ability to communicate clearly and concisely both orally and in writing, lead presentations, training courses, and effective meetings.
  • Demonstrated experience developing standard operating procedures (SOPs) for security program highly desirable.
  • Detail oriented with ability to work both independently and as part of a team.
  • Demonstrated integrity, independent thinking, judgment, and respect for others.
  • Ability to solve complex technical, managerial or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge.
  • Strong administrative skills, word processing and data collection abilities, and attention to detail.
  • Ability to follow standard practices and procedures, receive general instruction and supervision on work progress, and make significant contribution to end results.
  • Previous experience working with non-profit, NGOs, or other development organizations desirable.
  • Security and safety industry certification desirable.
  • Must be willing to travel to CWS offices internationally and domestically.
  • Bachelor’s degree or equivalent required. Master’s degree preferred.
Communications:Listen carefully to assure clear understanding of instructions and requests. Communicate a positive, professional image of CWS, demonstrating respect, empathy and integrity. Ask appropriate questions in seeking explanations needed to perform job. Support “transparency of information” by sharing information and ideas with others to support effective performance. Understand staff roles and procedures and prepare standard reports to track job progress or activities. Recognize the particular needs of partners and use established channels to respond to those needs. Understand and is able to use appropriate technology to communicate with others inside and outside CWS. Respect and maintain confidentiality of sensitive information within parameters defined by supervisor and/or CWS policy.
Constituent RelationshipsManage relationships with stakeholders and work within their structure to identify technological linkages, plan and implement services and activities, and coordinate resolutions to problems. Understand who stakeholders are and be responsive to their needs. Facilitate interactions and serve as a resource in relations with stakeholders. Recognize, be sensitive to, and resolve issues of concern to maintain effective constituent relationships.
Job KnowledgeHas a strengthened understanding of the faith-based nature of CWS and how they apply to their work and relationships with others. Understand the work performed and how it supports CWS in achieving its goals. Understand how to work multiculturally with sensitivity and integrity. Able to use and willing to expand learning of applications or technology to perform job duties. Model creative and effective use of technology. Maintain and improve the skills and knowledge needed to be effective in performing job responsibilities. Follow CWS policies and procedures in carrying out work activities.
Leadership:Communicate and model CWS’ mission and priorities to staff and stakeholders. Share changes in priorities with staff and stakeholders, providing guidance to assist them in responding effectively. Demonstrate sound judgment in performing all duties. Recognize and use individual strengths to enhance work performance. Recognize areas of weakness and seek assistance to improve performance. Take initiative within area of responsibility. Respect the skills, needs and schedules of others in performing assigned duties and responding to others. Take responsibility for performance of own job duties and for work performed by staff. Manage and evaluate staff, program and budget, making any changes necessary to achieve goals. Enable and empower staff to take initiative and be creative. Contribute ideas for implementing CWS’s vision and strategic plan.
Problem SolvingRecognize routine problems; gather data and work through them thoroughly and effectively. Know whom to consult for assistance in solving non-routine problems. Exercise creativity in resolving problems and trying new ways of doing things. Know how and when to apply technical solutions to problems. Share results of problem solving experiences with others. Remain flexible in responding to organizational priorities.
Program Planning and ManagementAnticipate work flow and take proactive steps to balance work priorities. Understand the desired outcome of assigned work and how it supports CWS’s work. Identify the resources and assistance needed to complete work assignments and make sure they are on hand. Complete assignments on time, making sure finished products are accurate and have expected quality. Contribute ideas to effectively implement program plans and activities. Keep other informed of work progress and any problems encountered. Take initiative and complete independent work projects. Understand organizational priorities and respect time sensitivity of work performance. Assist others to complete priority work, or step in to handle work in their absence.
Resource Building and StewardshipRecognize resource building potential in all interactions and be responsive and professional in providing information. Use financial and material resources provided by CWS to their best advantage, including business equipment, software and supplies. Demonstrate concern for natural resources in carrying out work activities. Make the most of own time and resources to maximize stewardship to CWS. Respect one another and relationships with staff, supervisors and managers.
TeamworkContribute program expertise to the work performed by the team. Promote effective interactions among team members and facilitate group discussion. Establish clear expectations regarding team work assignments and assist staff in balancing priorities. Network with other teams to discuss activities and make decisions on goals and activities that may intersect. Negotiate issues that cause conflicts within the team to support effective team functioning. Evaluate team results and individual team member performance, identifying needs and providing opportunities for improvement or enhancing team skills. Produce reports detailing results achieved. Provide critical insight and feedback to teams to enhance performance and results.

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