IT Senior Advisor

Solidarity Center
March 13, 2018
Washington, Dist. Columbia
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Travel Required?
Base Salary
$120,000 - 130,000



Title:                Senior Advisor for Information Technology

Location:         Washington, D.C.

Reports to:       Director of Operations

18-month position with possibility for extension or permanent hire

The Solidarity Center is the largest U.S.-based international worker rights organization helping workers attain safe and healthy workplaces, family-supporting wages, dignity on the job and greater equity at work and in their community. Its programs are based on the fundamental principle that working people can, by exercising their right to freedom of association and forming trade unions and democratic worker rights organizations, collectively improve their jobs and workplaces, call on their governments to uphold laws and protect human rights, and be a force for democracy, social justice and inclusive economic development.  Founded in 1997 and allied with the U.S. labor movement, its programs in more than 20 country offices focus on human and worker rights awareness, union skills, occupational safety and health, economic literacy, human trafficking, women’s empowerment and bolstering workers in an increasingly informal economy.


In response to its growing information technology needs, the Solidarity Center has identified IT as a priority and seeks a Senior Advisor for Information Technology, who is both a visionary and a practical implementer, to lead the organization’s efforts in developing and implementing a global IT strategy. The Senior Advisor for IT will join the SC team at an exciting time as it celebrates 20 years of working for workers’ rights and strategically plans and invests for the next 20.  This is a management position, and international travel may be required.  The Senior Advisor for IT will report to the Director of Operations and will have a direct line of communication to the Executive Team.

Areas of Work:

IT Strategy and Planning

  • Conduct an organizational IT needs assessment within the first three months, consulting with DC, regional and country-based staff at various levels
  • Develop a new vision and strategic plan to address immediate needs, and provide a long-term plan for innovative, efficient and effective global IT services, including architecture, connectivity and secure communications, business applications, IT vendor management, and enterprise systems development and management, including mobile technologies and online platforms, in support of the SC’s mission
  • Develop and manage annual IT budgets, and develop projections for future IT investments
  • Develop and continue to evolve a plan to address potential IT security threats, in coordination with the Senior Advisor for Security and the Regional andCountry Directors
  • Foster innovation and adoption of emerging technologies that align with SC’s vision and values

IT Infrastructure and Management

  • Implement and deploy a consolidated online document storage model, including standards for the collection, use, storage and recovery of information and data
  • Implement and manage an online platform for internal communications, information sharing and distance learning in coordination with knowledge management efforts
  • Manage the provision of end-user services, including an incident management system
  • Provide guidance and oversight of IT infrastructure in country offices to ensure consistency with organizational standards and security protocols
  • Support existing software systems (Costpoint) and lead efforts to identify and implement other systems (e.g., project management, monitoring and evaluation) across the organization
  • Engage with the Director of Development, as needed, on donor support for technology improvements

IT Governance

  • Develop and evolve IT policies and procedures, including those for architecture, security, disaster recovery, organizational standards and procurement


  • Manage vendor and consultant relationships
  • Hire and manage IT staff and consultants
  • Lead the internal Technology Committee, ensuring regional/country IT infrastructure and security needs are addressed
  • Identify training needs and develop a plan to build skills in using tools effectively
  • Develop an IT Toolkit for SC partners
  • Represent SC externally in meetings/presentations with peer organizations


  • Master’s or Bachelor’s Degree in information technology or related field
  • Minimum of 15 years of experience managing or directing IT operations with 5+ years in a senior leadership role for a geographically dispersed organization (preferably a non-profit), or a combination of education and experience
  • Experience assessing organizational IT needs, developing a global IT strategic plan and leading technology transformations
  • Experience implementing and managing data governance plans, standards and practices
  • Experience supporting overseas field operations, and managing information systems in an organization with offices in the developing world and in low resource settings preferred
  • Fluency in English, with working knowledge of a foreign language preferred

Desired Knowledge, Skills and Abilities:

  • Broad technical knowledge and understanding of emerging IT trends, including cybersecurity, cloud computing and data analytics
  • Demonstrated ability to translate and apply organization’s goals and objectives into IT strategy, and to identify and apply IT solutions in solving business problems
  • Proven ability to guide technology direction through influence, to unify and inspire broad-based consensus across multiple stakeholders
  • Knowledge and understanding of labor/social justice/human rights/civil society programs and their associated IT security risks and challenges
  • Ability to present and convey ideas in user-friendly language in multi-cultural/international environment
  • Knowledge of applicable laws and regulations as they relate to IT, including data protection and privacy
  • Demonstrated ability to develop IT change management plan, and facilitate and coordinate IT-related projects across departments and offices
  • Demonstrated ability to effectively manage competing priorities
  • Excellent written, oral and interpersonal communication skills
  • Strategic thinker, active listener and tactical planner
  • Highly self-motivated, self-directed and attentive to detail
  • Willingness and ability to travel overseas
  • Good sense of humor a plus

This job description is not an exhaustive list of responsibilities associated with the position. As with all positions at the Solidarity Center, the position is contingent upon continued grant funding.

Application Instructions:

Submit cover letter and resume to:

No phone calls please.

The Solidarity Center is an equal employment opportunity employer that does not discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status or any other status protected under applicable law.


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