Manager, Information Technology

January 17, 2019
Washington, D.C.
Post Type
Experience (minimum)
10+ Years
Education (minimum)
Travel Required?
Not specified
Base Salary
Not specified


About InterAction:
InterAction is the largest U.S. based coalition of international nongovernmental organizations (NGOs) with nearly 190 members working around the world in low- and middle-income countries, fragile and post-conflict states, and emerging/growth economies. Member organizations are large and small, secular and faith-based, with a focus on people living in the world’s most poor and vulnerable places. The U.S. public, foundations, and governments support the work of our member NGOs that collectively invest and manage more than $15.4 billion a year. InterAction revenues come from dues, government grants, private foundation and corporate grants, and a growing fee-for-service program portfolio. Using its collective voice and convening power, InterAction seeks to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change – that advance human dignity, human potential, and self-determination.

Position Description:
The Manager will be responsible for focusing on the Infrastructure’s long-term growth, stability and maintenance within our Storage, Networking, Communications and Application technologies. This candidate will be responsible for the operational run and maintenance of the infrastructure including Shared and Multi-tenant clouds. This role will work in a team environment focusing on increased stability, strategic planning and future technology roadmaps while keeping the InterAction first mentality. The successful candidate will provide technical support, meet deadlines, and clearly communicate issues and project status.

Team Responsibilities include:
• Maintain production, test and QA environments including Storage, Communications, Applications and Network Infrastructure technologies
• Leads sustaining effort for Public Clouds or other shared infrastructure deployments
• Works with Service Delivery on stability and future roadmaps
• Upgrades and maintains infrastructure
• Creates Run & Maintain Design documents
• Creates documentation supporting Technology direction
• Escalation point for operational issues.

Essential Functions:
• Provide accurate and timely status report on a weekly basis reporting on disposition of projects
• Work in a team environment across Operations, and Business groups.
• Work collaboratively with all internal groups to guide the future of our Infrastructure.
• Partner with the Operations management to define internal standards, governance and change management processes, configuration management processes, architectural layouts, reference frameworks and direction for key virtualization technology initiatives and disciplines.
• Balance short-term implications of individual decisions while applying solutions to business problems

• Infrastructure experience would be an asset
• Experience with Disaster Recovery planning and implementation
• Experience with supporting cloud solutions
• Applicable certifications.
• Microsoft Certified with Cloud experience
• Office 365 and Microsoft Azzure
• Certified Networking skills – MCSE,

Knowledge/Skill Requirements:
• BA/BS or equivalent experience in the field of computer science, information systems, or business administration.
• 10+ years progressive experience in technology fields.
• 4+ years’ experience leading technical teams and projects.
• 4+ years working in highly available production environments.
• 2+ years in Technical Lead or Architecture role.
• 5+ years working in a service provider environment.
• Solid technical foundations in storage, applications and network technologies.
• Ability to lead projects from conception to implementation.
• Experienced with program/projects involving complex integration of disparate technologies/platforms.
• Strong presentation, written and verbal communication skills.
• Demonstrated ability to own and resolve complex technical issues.
• Must display a willingness to learn and self-initiative.

Supervisory Responsibilities:

Reports to:
Chief Financial Officer


Other Duties:
Other duties, responsibilities and activities may change or be assigned.

* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

To Apply:
Please e-mail your resume, cover letter and salary expectations to with subject line containing title Manager, Information Technology. Position will remain open until filled, but applications received before May 31, 2019 are preferred. Please note that incomplete applications will not be considered for this position. All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period. Due to the volume of applications, only finalists will be notified. No phone calls Please!

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