Middle East Crisis Humanitarian (MECHR) Response Management Team Deputy Manager for Coordination (DMC)

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USAID / OFDA
Published
February 8, 2019
Location
Washington, D.C.
Category
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Bachelor's
Travel Required?
Not specified
Base Salary
$110,000 - 120,000

Description

Position Title:              Middle East Crisis Humanitarian (MECHR) Response Management Team Deputy Manager for Coordination (DMC)

Solicitation Number:   720FDA19B00016

Salary Level:               GS-14 Equivalent: $114,590 - $148,967

Issuance Date:             February 7, 2019

Closing Date:              March 14, 2019 (Deadline Extended)

Closing Time:              12:00 P.M. Eastern Time

 

Dear Prospective Applicants:

 

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Deputy Manager for Coordination (DMC) under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

 

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include:

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

 

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

 

  1. USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

 

All USPSCs with a place of performance in the United States are required to have a Data

Universal Numbering System (DUNS) number and be registered in the System for Award

Management (SAM) database prior to receiving an award. You will be disqualified if you either

fail to comply with this requirement or if your name appears on the excluded parties list.  The

selectee will be provided with guidance regarding this registration.

 

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed

notarized letter identifying the authorized Entity administrator for the entity associated with the

DUNS number. Additional information on the format of the notarized letter and where to submit

can be found via the below Federal Service Desk link:

 

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&

sysparm_search=kb0013183

 

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

 

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

 

Renee Newton

Contracting Officer

 

Solicitation for USPSC Middle East Crisis Humanitarian (MECHR) Response Management Team Deputy Manager for Coordination (DMC)

 

  1. SOLICITATION NO.: 720FDA19B00016

 

  1. ISSUANCE DATE: February 7, 2019

 

  1. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: March 14, 2019, 12:00 P.M. Eastern Time

 

  1. POSITION TITLE: Middle East Crisis Humanitarian (MECHR) Response Management Team Deputy Manager for Coordination (DMC)

 

  1. MARKET VALUE:

 

GS-14 equivalent ($114,590- $148,967- includes locality pay).  Final compensation will be negotiated within the listed market value based upon the candidate’s established salary history.  Salaries over and above the top of the pay range will not be entertained or negotiated.  Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

 

  1. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options

 

  1. PLACE OF PERFORMANCE: Washington, D.C.

 

  1. STATEMENT OF WORK

 

POSITION DESCRIPTION

 

BACKGROUND

 

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters.  OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

 

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance.  These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience.  AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and

risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia (SA).

 

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance.  The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management.  It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

 

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA.  The PS Division supports OFDA's mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award, Audit, and Risk Management (AARM) Team, Human Resources Management (HRM) Team , Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

 

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and the Food Security and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field.  It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally.   The HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences.  It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Global Capacity and Leadership Development Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN) in New York, Geneva, and Rome.

INTRODUCTION

 

To address the humanitarian crises in Syria and Iraq, OFDA established the Middle East Crisis Humanitarian Response Management Team (MECHR RMT). The RMT supports the USG’s humanitarian assistance efforts in response to the complex emergencies in Iraq and Syria, providing operational support to the field-based Syria and Iraq DARTs, and serving as the focal point for coordination among USG interagency partners and other key stakeholders in Washington. OFDA team members based in Turkey, Jordan, and Iraq coordinate the USG’s humanitarian response to Syria and Iraq, providing support by establishing programs to meet clearly defined humanitarian needs on-the-ground, and for overseeing OFDA’s current and future humanitarian assistance programming.

 

The Deputy Manager for Coordination (DMC) on the MECHR RMT will manage the RMT Coordination Section. When the RMT activates a full Coordination Section, the activated Coordination Section staff may consist of a variety of other Coordination positions which the DMC is expected to manage.  The DMC is also expected to work in very close coordination with HPGE to ensure alignment between MECHR specific engagement and OFDA’s broader policy and institutional relationships.

 

The RMT coordinates the USG response to a disaster and serves as the primary liaison between the field DARTs and Washington, DC. Its principal purpose is to represent USAID, oversee Washington-based support, provide interagency coordination of relief activities, coordinate within USAID and with partners, serve as representatives for relevant USAID stakeholders to other federal officials, the media, and Congress, and support DART field operations. The RMT gathers and analyzes information from these various sources and evaluates the impact of strategic, political, resource availability, budgetary, and other issues on the response. The RMT helps to integrate these issues with the field-level approach recommended by the DARTs to provide overall strategy recommendations to the OFDA Director. When the Director determines

the strategic direction, the RMT coordinates with other staff in OFDA to determine the best method to activate and coordinate resources, including funding, staff, commodities, and supplies.

 

The RMT reports to the OFDA Director and is led by a Response Manager (RM) and three Deputy Managers (DMs), one each to supervise the activities of the Planning, Coordination, and Operations sections. The DMC serves a critical role on the RMT and leads on strategic engagement and coordination among the various stakeholders involved in a response.

 

OBJECTIVE

 

OFDA requires the services of a DMC to serve on the MECHR RMT in order to meet its objectives of maintaining continuity in this key RMT position, providing coordination expertise in support of the complex response to the crises in Syria and Iraq.

 

  1. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

 

DUTIES AND RESPONSIBILITIES

 

The DMC leads the Coordination Section and is the RMT’s main point of contact for strategic coordination and engagement with external stakeholders.  The success of a disaster response will depend on the ability of the DMC to work collaboratively with a broad array of stakeholders from the humanitarian landscape.  The DMC must have a command of OFDA’s mandate and of global humanitarian assistance policies and programs as well as an understanding of how USAID, the National Security Council (NSC), the Department of State, and other USG departments and agencies function in Washington, D.C. and overseas during a disaster response.  In addition, the DMC must have an advanced understanding of the international humanitarian architecture, and must be able to provide expert-level guidance to interagency colleagues on working with the UN system, other public international organizations (PIOs), NGOs, and donor governments during a response.

 

The DMC may lead the RMT and make decisions as delegated during periods when the RM is off-shift or unavailable.  The DMC works closely with the Deputy Manager for Planning (DMP), the Deputy Manager for Operations (DMO), and the Press Officer (PRO), all of whom report directly to the Response Manager (RM).

 

This position requires extensive experience with, and a thorough understanding of, the international humanitarian assistance environment, operations, related policies, regulations, and inter-relationships among the USG, donors, and other IOs. This position requires the ability to translate field experience into policy recommendations.

 

The duties and responsibilities of the DMC are:

  • Serve as the RMT’s primary point of contact for external stakeholders.
  • Lead strategic engagement with external actors on behalf of the RMT, including the creation and coordination of appropriate messaging for non-media external stakeholders.
  • As directed by the RM, the Response Director, or OFDA Director, represent the RMT at public meetings and events, interagency meetings, working groups, task forces, forums, calls, and donor coordination fora.
  • As a Deputy Manager, maintain a comprehensive understanding of the overall response, including programming, operations, and any associated challenges.
  • Anticipate the needs of the response and prepare analyses, briefings, and documents as required to respond to those needs.
  • In coordination with HPGE, leverage existing institutional relationships with external humanitarian actors on policy-level and strategic response issues.
  • In coordination with the RMT Planning Section, facilitate information sharing with external stakeholders. Specifically, gather and share information from external meetings and contacts and distribute to relevant RMT members, as well as connect external stakeholders with RMT focal points and information products.
  • In close coordination with the RMT PRO and RMT RM, serve as the RMT’s primary coordinator for Congressional engagement, liaising closely with the Bureau for Legislative and Public Affairs’ legislative officers on preparing information and responding to congressional queries.
  • Coordinate written information—including briefers, talking points, and Questions for the Record (QFRs)—for executive staff in coordination with other RMT members and other USG agencies and USAID bureaus and offices. Serve as primary point of contact for the USAID Office of the Executive Secretariat, in close consultation with the DMP.
  • Develop strategic messaging for congressional testimony with the support of the PRO.
  • Serve as primary resource for RMT on background information on external stakeholders to inform planning, programming, and strategy development.
  • Monitor response operations to identify current or potential external stakeholder coordination issues or concerns to be addressed by the RMT.
  • Work closely with USUN Humanitarian Advisors in New York, Geneva and Rome to ensure they can effectively advocate and represent the response at external meetings.  Specifically, keep advisors apprised of new developments and respond to requests on a timely basis.
  • Prepare USAID principals for participation in high level events, such as donor pledging conferences.
  • Monitor follow up to DART requests relevant to the Coordination Section, ensuring field needs are being met.
  • Manage special events hosted by the RMT or DCHA, including high-level events, in support of the response.  Manage other special projects, as assigned.
  • Manage OFDA’s donations information program.
  • Delegate above tasks to Coordination Section team members; monitor, and ensure their completion.
  • Supervise Coordination Section functional positions to maintain a unified USG response effort.
  • Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
  • As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
  • As needed, may serve on temporary details within the office or region not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

 

SUPERVISORY RELATIONSHIP:

The USPSC will take direction from and will report to the RM.

 

SUPERVISORY CONTROLS:

Supervisor provides administrative directions in terms of broadly defined missions or functions.  The USPSC independently plans, designs and carries out programs, projects, studies or other work.  Results are considered authoritative and are normally accepted without significant change.

 

  1. PHYSICAL DEMANDS

 

The work is generally sedentary and does not pose undue physical demands.  During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

 

  1. WORK ENVIRONMENT

 

Work is primarily performed in an office setting.  During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

 

  1. START DATE: Immediately, once necessary clearances are obtained.

 

  1. POINT OF CONTACT: See Cover Letter.

 

 

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position.  Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

 

Bachelor’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, human rights, economics, public health, disaster management, public policy, or a related field) plus a minimum of nine (9) years of progressively responsible professional experience working in emergency relief, humanitarian assistance, and on humanitarian policy issues. Experience working for the USG or with an IO is preferred.  Also, experience working overseas in a humanitarian context is strongly preferred.

 

OR

 

Master’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, human rights, economics, , public health, disaster management, public policy, or a related field) plus a minimum of seven (7) years of progressively responsible professional experience working in emergency relief, humanitarian assistance, and on humanitarian policy issues. Experience working for the USG or with an IO is preferred. Also, experience working overseas in a humanitarian context is strongly preferred.

 

SELECTION FACTORS

(Determines basic eligibility for the position.  Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Applicant is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

 

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants.  The factors below are of equal value.)

 

QRF #1           Experience in coordinating with a range of humanitarian and foreign policy actors to develop messaging and policies; demonstrated ability to work with a diverse array of individuals and organizations involved in disaster response/preparedness/mitigation and humanitarian assistance, including U.S. Government agencies, international organizations, non-governmental organizations, and other governments;

 

QRF #2           Proven experience in providing expert guidance in the area of humanitarian assistance with regard to the policy implications of issues and developments, based on a thorough knowledge of humanitarian assistance and the international humanitarian system concepts and issues. Demonstrated knowledge of the structures, mandates, and policies of the actors within the international humanitarian architecture;

 

QRF #3           Demonstrated skill in oral and written communication, preparing and presenting analysis, providing guidance, negotiating agreement on humanitarian issues, and messaging humanitarian concerns.  Demonstrated ability to quickly produce high quality written products;

 

QRF #4           Demonstrated ability to lead within a team structure. Strong work ethic and ability to initiate, develop and manage multiple projects and staff members simultaneously. Proven diplomatic and leadership skills, and demonstrated political acumen;

 

QRF #5           Direct experience with U.S. policy and regulations for responses to natural disasters and complex emergencies, as well as experience with U.S. Government systems and structure.

 

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses.  Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

 

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor.  Be sure to include your name and the announcement number at the top of each additional page.  Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

 

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

 

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 10 points

QRF #2 – 10 points

QRF #3 – 10 points

QRF #4 – 10 points

QRF #5 – 10 points

 

Interview Performance – 30 points

Satisfactory Professional Reference Checks – 20 points

Total Possible Points: 100

 

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

 

Qualified individuals are required to submit:

 

  1. Complete resume. In order to fully evaluate your application, your resume must include:

 

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional:  How did you hear about this opportunity? (FedBizOps, OFDA Jobs, Career Fair, etc.).

 

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

 

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.

 

  1. USPSC Application form AID 309-2. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

 

Additional documents submitted will not be accepted.

 

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information

on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

 

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

 

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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