Office/Administrative Manager

February 14, 2018
Washington, D.C.
Post Type
Experience (minimum)
Not specified
Education (minimum)
Travel Required?
Not specified
Base Salary
Not specified


Office/Administrative Manager


About InterAction

InterAction is the largest coalition of international nongovernmental organizations (NGOs) in the U.S. with nearly 190 members working in every developing country. Members are large and small, secular and faith-based, with a focus on people living in the world’s most poor and vulnerable places. The U.S. public, foundations, and governments support the work of our member NGOs that collectively invest and manage more than $18 billion a year. InterAction revenues come from dues, and grants from foundations, corporations, and governments. Using its collective voice and convening power, InterAction seeks to shape important policy decisions on a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change – that advance human dignity, human potential, and self-determination.



The Office Manager is a member of the Finance and Administration Team, with day-to-day responsibility for the smooth functioning of key organizational infrastructure systems. This position is an excellent opportunity for a well-organized individual who is ready to take on new challenges, multi-task, collaborate and work independently. The role is supervised by and supports the Vice President, Finance & Administration and works closely with staff across InterAction. InterAction is looking for a team player and self-starter who enjoys an office of 50+ employees, fellows and interns.



Responsibilities lie in three areas: human resources, information technology, and administrative support. Representative responsibilities include:


Human Resources

  • Ensure timely processing of personnel actions related to employee benefits, recruitment and hiring, information updates, and separation.
  • Start/manage annual performance review process.
  • Manage employee onboarding, orientation and exit processes.
  • Coordinate intern program with staff of other teams.
  • Assist Vice President in annual review of benefit plans and related open season activities.
  • Maintain security, accuracy, and availability of employee information; manage physical and electronic human resources information systems.


Information Technology

  • Serve as in-house lead for problem resolution on employee-related IT problems – computers, printers, monitors, software, etc.
  • Serve as liaison with external technical support resources; provide support for technical problem resolution as needed.
  • Maintain familiarity and understanding of IT systems; assist in information dissemination to employees.


Administrative Support

  • Ensure availability and functionality of office equipment/systems – telephones, copy machines, postage meter, conferencing, audio-visual, etc.
  • Work with VP to on reviewing and maintaining organizational contracts (e.g. travel, mobile phones) for best service at best cost
  • Work with VP to ensure that organizational operational policies are in place and up to date
  • Manage public-facing suite entry area – receptionist scheduling/coverage, lobby/reception area, “front of house” conference rooms, coordinating with other teams as needed.
  • Maintain functional and attractive office environment; serve as liaison with landlord.



  • Undergraduate degree required; degree in a relevant field preferred.
  • Substantive experience in two of three responsibility areas required. Candidates lacking experience in one area are requested to address how they will fill the gap.
  • Ability to communicate clearly, verbally and in writing.
  • Interest in creating systems and processes that are efficient and effective for multiple stakeholders.
  • Strong people skills with demonstrated ability to work across an organization.
  • Problem-solving ability with a focus on solutions that are sustainable.
  • Experience in a not-for-profit environment preferred.


Physical Requirements

There are no extraordinary physical requirements for the performance of the essential functions of this position. InterAction will make reasonable accommodation to enable individuals with disabilities to perform essential functions.


Salary & Benefits

InterAction provides competitive salaries and excellent benefits.



  • Email your resume and cover letter to:
  • Use subject line: Ofc-Admin Manager
  • Position open until filled, but applications received before February 28, 2018 are preferred
  • Applications will be reviewed as received
  • Due to the expected volume of applications, only finalists will be contacted.


All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period of time. No phone calls please.

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