Program Officer, Neglected Tropical Disease

Program Officer, Neglected Tropical Disease

Program Officer, Neglected Tropical Disease

Program Officer, Neglected Tropical Disease

March 15, 2023
New York, Default
Position type
Experience (minimum)
2-5 Years
Education (minimum)
Travel required?
Base salary (minimum)
$70,000 - 80,000


Helen Keller is seeking a Program Officer to join a dynamic global NTD team implementing a multi-country portfolio in six West African countries funded primarily by FHI 360 through USAID, and the Conrad N Hilton Foundation/International Trachoma Initiative.

Scope of the Position

The Program Officer’s main responsibilities are to work closely with the NTD team to provide programmatic and administrative/operational support, including the compilation and preparation of monthly reports, organization of knowledge management activities, management of participation in annual conferences including abstract and poster creation, editing, and submission, supporting drug and diagnostic procurement processes, and tracking and liaising travel approvals and management.  The Program Officer will also provide general programmatic and operational support in the preparation of work plans, budgets, donor reports and success stories.

Specific Responsibilities

 Program Support

  • Prepare the donor monthly reports by collating drafts provided by country offices, reviewing and editing, and preparing a final version for submission.
  • Support the review and editing of semi-annual reports and other key programmatic deliverables with the program focal points and country offices (checking for appropriate content, consistency and formatting for example).
  • Provide administrative support to country and global colleagues to organize, compile, review and cross-check the annual work plan packages for submission to USAID (narrative, workbooks, budget and appendices).

 Program Knowledge Management and Communications

  • Organize the departmental community of practice, upload deliverables to internal and donor systems, organize quarterly learning sessions, and manage ad hoc requests for program/organization information and updates to external stakeholders.
  • Serve as liaison for conference participation. Review and edit of abstracts, posters, and other conference materials.
  • When requested, work with the External Relations department and/or the Business Development unit to assist country offices with the development of proposals, briefs, and success stories to be shared with internal and external audiences.
  • Provide coordination and organizational support to global and local colleagues in strategic operational research.
  • Support the review and editing of articles for submission to peer-reviewed publications.

Operations Support

  • Coordinate travel approvals ensuring internal and donor approvals are in place.
  • Organize and upload travel and subaward files to SharePoint sites as required by partners.
  • Manage the procurement of drugs and diagnostics for the countries in the portfolio.
  • Provide support to the review of Fixed Amount Award documentation.
  • Proactively engage with internal and external NTD team members in the completion of tasks to ensure that deadlines are met.


  • Demonstrated understanding of the synergy between the programmatic, operational, and financial components of public health initiatives.
  • Oral and written proficiency in English is required, proficiency in French is preferred.
  • Strong English language writing, editing, and proofreading skills.
  • Track record of coordinating and organizing work projects for self and others.
  • Demonstrated ability to think through problems systematically and integrate information from multiple sources.
  • Ability and willingness to work under pressure with a positive attitude, as a part of a dynamic global team. Collaborative, flexible and solution-oriented.
  • Excellent interpersonal skills including active listening skills; demonstrated ability t to communicate effectively across cultures including asking for information in a way that is clear and specific.
  • Ability to prioritize workload, assume responsibility for work, and follow tasks through to completion.
  • Ability to perform duties that require close attention to detail and synthesize large amounts of information simultaneously.
  • Highly computer literate with knowledge of Microsoft software products, including strong Excel skills, required; use of data analysis software is preferred.
  • Demonstrable respect for all persons regardless of religion, ethnicity, class or gender, with a high comfort level working in a diverse environment with a demonstrated commitment to high professional ethical standards.
  • Commitment to Helen Keller Intl’s work and mission.
  • Ability and willingness to flex work hours to accommodate multiple time zones. Core work hours are expected to follow Eastern Standard Time (US).
  • Ability to undertake international and field travel (approximately 5-10%). Please note that all US staff must be up-to-date with their COVID-19 vaccinations and all staff must be up to date in order to travel internationally.
  • When community transmission rates of COVID are high, Helen Keller also requires all US-based staff to wear masks while providing program services and when in any open or public space in the office and to observe social distancing.
  • Position requires a hybrid work schedule, with least two days per week onsite at Helen Keller’s location.

Education and Experience

  • Master’s Degree in public health/internal development or similar, plus at least 5 years of relevant work experience; or equivalent combination of education and experience.
  • Knowledge of the Africa region and of USAID rules and regulations is strongly preferred.


The midpoint of the salary range for this position is $76,000 with a minimum of $60,800 and a maximum of $91,200.  Actual base salary will vary based upon, but not limited to, relevant experience, salary of internal peers, and business specialty.

 To Apply

Qualified candidates should submit a cover letter and resume to Applications will be accepted until the position is filled.


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