Safeguarding Technical Advisor

Catholic Relief Services
February 10, 2020
Baltimore, MD
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Travel Required?
Base Salary
$60,000 - 70,000


Job Description


Job Title: Technical Advisor - Safeguarding Reports to: Safeguarding Director Internal Title: Advisor II Department: Ethics Unit Job Status: Full-Time Location: US/Baltimore or International Telecommuting

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

CRS is committed to creating and maintaining an environment which promotes its core value of human dignity and prevents the harassment, abuse and exploitation of its employees, partners, volunteers and program participants.

CRS has recently created a new Ethics Unit, with a mandate for the prevention and response to ethical violations of fraud, corruption and all forms of harassment, exploitation and abuse, including in the workplace. Working within the newly created unit, the Safeguarding Technical Advisor II will be a focal point of technical expertise in CRS and will provide technical support on both Safeguarding prevention programs and investigations of Safeguarding violations.

Roles and Key Responsibilities:

  • Working under the supervision of the Director of Safeguarding, and working closely with the Ethics Unit training team, and global CRS subject matter experts (SMEs), co-lead on the design and implementation of a training and a capacity building plan for CRS staff and partners on Safeguarding;
  • Lead/support in the delivery of targeted trainings for regional and country program staff and partners;
  • Lead/co-lead safeguarding assessments with regional and country program teams and support in the development of action plans for strengthening prevention/response based on results;
  • Support country programs in conducting partner assessments and in the development of safeguarding capacity building plans with partners;
  • Support colleagues in Ethics Unit and in Country Programs on conducting investigations of safeguarding violations;
  • Support Country Programs to develop additional in-county reporting mechanisms for staff and program participants that maximizes access to the most vulnerable and links up to the agency's centralized reporting mechanisms.
  • Support regions and CPs to develop capacity of designated safeguarding focal points;
  • Contribute to the development of internal and external reports on CRS' overall safeguarding efforts and case statistics/analytics.
  • In coordination with Safeguarding Director and Safeguarding STA, continually monitor safeguarding strategy roll-out, ensuring that safeguarding policies, reporting mechanisms and complaint handling procedures are adequate, clearly communicated, understood and accessible to all.
  • Through coordinated efforts with the Director of Safeguarding, Safeguarding STA and SWG members, contribute to an external network with relevant communities of practice including donors, partners, and sector-specific advocacy groups, actively participating in external forums, and closely tracking trends related to safeguarding.

Typical Background, Experience & Requirements:

  • Master's degree in relevant field of study.
  • Five or more years of relevant, international experience (safeguarding, protection) in an advisory or management role with progressive responsibilities. NGO experience preferred.
  • Experience implementing safeguarding policies and practices related to staff (internal) and/or partners (external).
  • Experience in conducting objective investigations of staff misconduct.
    • Provide oversight and direction to staff by using effective interpersonal and communication skills; influence others both within and outside of functional areas of responsibility.
    • Extensive experience creating and rolling out culturally sensitive training and capacity-building programs, materials, and communications.
    • Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
    • Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
      • Knowledge of, and experience working with, USG and other major public donors
      • Solid organizational/time management skills: the ability to be flexible and work well under pressure in a fast-paced multi-tasking team environment
      • Strong analytical skills, monitoring and evaluation and report building; strong computer skills including facility with standard desktop applications.
      • Unpretentious and smart; a problem solver who seeks to find constructive solutions within compliance and policy requirements.

Required Languages -- English. Second language preferred: French, Spanish, Arabic.

Travel -- travel will vary; anticipated travel in a given year 30-50%.

Knowledge, Skills and Abilities

  • Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
  • Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
  • Strong written and oral communication skills
  • Strong presentation, facilitation, training, mentoring, and coaching skills
  • Proactive, resourceful and results-oriented

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

Supervisory Responsibilities: None

Key Working Relationships:

Internal: Safeguarding Director; Safeguarding Senior Technical Advisor; Sr. Advisor Data Analysis and Preventive Response; Advisor Systems Management and Reporting; Sr. Advisor Materials Development and Training; Ethics Unit counterparts working on Fraud; Executive Leadership Safeguarding Sponsors (EVP for HR and VP for Humanitarian Response); Regional Directors/Deputy Directors; Country Representatives; Members of the Safeguarding Working Group including Human Resources, Humanitarian Response, Partnership, Protection, MEAL (monitoring, evaluation, accountability and learning), Compliance, Fraud Management, Business Development; Protection Technical Advisors; Country Program/Regional Safeguarding Focal points.

External: Caritas International, InterAction, CHS Alliance, other CI MO, NGO and UN Safeguarding Staff, Donor Safeguarding focal points.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE/M/F/D/V - CRS is an Equal Opportunity Employer.