Senior Manager, Membership & Standards

February 27, 2020
Washington, D.C.
Post Type
Experience (minimum)
Not specified
Education (minimum)
Travel Required?
Not specified
Base Salary
$80,000 - 90,000


About InterAction

InterAction is the largest U.S. based coalition of international nongovernmental organizations (NGOs) with Members working around the world in low- and middle-income countries, fragile and post-conflict states, and emerging/growth economies. Member organizations are large and small, secular and faith-based, with a focus on people living in the world’s most poor and vulnerable places. The U.S. public, foundations, and governments support the work of our member NGOs that collectively invest and manage more than $15.4 billion a year. InterAction revenues come from dues, government grants, corporate partners, fee for service and private foundations. Using its collective voice and convening power, InterAction seeks to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, social and economic development, and effective, accountable governance – that advance human dignity and human potential.

Position Objective

The Senior Manger, Membership & Standards oversees InterAction’s efforts to recruit, retain and engage members. This position is responsible for approximately $2.7 million of revenue generated by dues and supervises one staff position.

Key Responsibilities:

  • Work closely with the Vice President, Membership & Public Engagement in executing overall membership strategy based on the organizational strategic direction and how potential members would benefit from membership in InterAction.
  • Host high level meetings wih prospective members.
  • Manage dues calculation and collection. Work closely with Finance & Administration on membership dues invoicing and tracking.
  • Collect, organize and analyze membership data.
  • Produce reports that identify membership trends and make targeted recommendations.
  • Support communications with and between members.
  • Draft, edit and distribute correspondence with member staff and leadership.
  • Build upon InterAction’s brand strategy by developing membership materials and web site content.
  • Conduct new member webinars communicating how best to engage with InterAction and utilize member benefits.
  • Support the Vice President, Membership & Public Engagement in managing the bi-annual Self-Certification Plus process including identifying/hiring temporary support, management of workflow, performance evaluation and feedback.
  • Assist the Senior Director with the needs and management of the Membership & Standards Committee.
  • Develop presentations for Board and CEO Level meetings.
  • Participate in various internal committees and task forces.
  • Other duties as assigned.

Core Competencies

  • Natural ability to relate well to people from diverse backgrounds, mission groups, interest areas, political persuasioins, and ethnicities.
  • Embraces a proactive approach to anticipating and preventing problems.
  • Demonstrates a strong work ethic and high level of dependability in all aspects of the job.
  • Adapts well to changes in procedures.
  • Ability to rapidly synthesize and share information.
  • Demonstrates a genuine interest in the thoughts and needs of internal and external stakeholders.


  • Bachelor’s Degree or higher
  • A minimum of seven years of professional experience in a related field (Nonprofit Management, Business Administration)
  • Experience with a large, complex, dues-based coalition, alliance or association
  • Extensive experience working with a CRM (Salesforce experience preferred)
  • Ability to forecast revenue
  • Proven experience in cultivating internal and external relationships
  • Proficient at triaging competing priorities, and unafraid to seek guidance when needed
  • Ability to interface with all staff and member levels including CEOs
  • Strong organizational skills including strong office/clerical skills and experience
  • High level of proficiency with Microsoft Office and Sharepoint
  • Excellent speaking, presentation, writing, and interpersonal skills
  • Sense of humor a plus plus

Start Date         April 1, 2020

Salary                   $80,000 - $90,000, commensurate with experience, and a generous benefits package

Reports to        Vice President, Membership & Public Engagement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

To Apply 

Please e-mail your resume and cover letter to with subject line containing title Senior Manager, Membership & Standards.  Position will remain open until filled, however resumes received by March 4 are preferred. Please note that incomplete applications will not be considered for this position. All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period. Due to the volume of applications, only finalists will be notified. 

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