Senior Technical Advisor, Safeguarding

Catholic Relief Services
August 7, 2019
Baltimore, Maryland
Post Type
Experience (minimum)
10+ Years
Education (minimum)
Travel Required?
Base Salary
Not specified


Job Title: Safeguarding Senior Technical Advisor

Department: Ethics Unit,Overseas Operations

Type: Full-Time

Reports To: Director, Safeguarding


About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.



CRS Commitment to Safeguarding

CRS is committed to creating and maintaining an environment which promotes its core value of human dignity and prevents abuse and exploitation of its employees, partners, volunteers and program participants.


CRS employees and partner organizations are prohibited from engaging in any form of harassment, discrimination, physical or verbal abuse, intimidation, favoritism, or exploitative relationships, as well as facilitating or aiding another humanitarian worker's harassing or exploitative behavior--whether tied to CRS or not.


Job Summary:

CRS has recently created a new Ethics Unit, with a mandate for prevention and response to serious ethical violations of fraud, corruption and all forms of exploitation and abuse, including in the workplace. Working within the newly created unit, the Safeguarding Senior Technical Advisor (STA) will be the focal point of technical expertise in CRS and will provide technical support on both Safeguarding prevention programs and investigations of Safeguarding violations. The STA will also represent CRS in technical forums including Caritas, UN, USG, Interaction and other.



Job Responsibilities:

Technical Support and Capacity Strengthening

  • Working under supervision for the Director of Safeguarding, and working closely with the Ethics Unit training team, and global CRS subject matter experts (SMEs), lead on design and implementation of a training and a capacity building plan for CRS staff and partners on Safeguarding;
  • Lead/support in the delivery of targeted trainings for regional and country program staff and teams;
  • Support and advise colleagues in Ethics Unit and in Country Programs on conducting investigations of safeguarding violations;
  • For for high risk/complex safeguarding cases, work with Director of Field Operations to jointly lead investigations or work with outside investigator, as needed.
  • Support Country Programs to develop additional in-county reporting mechanisms for staff and program participants that maximizes access to the most vulnerable and links up to the agency's centralized reporting mechanisms.
  • Facilitate field teams' access to other in-house technical expertise and resources for punctual and planned support needs.
  • Support regions and CPs to integrate safeguarding roles and responsibilities in current management plans and to develop capacity building plans for designated safeguarding focal points.

Compliance, Accountability and Learning

  • Analyze trends and issues from CRS case files and experience for presentation and discussion with SWG and Ethics Unit leadership with aim towards continual improvement of policies, procedures, prevention and response mechanism;
  • Contribute to the development of internal and external reports on CRS' overall safeguarding efforts and case statistics/analytics.
  • Continually monitor safeguarding strategy roll-out, ensuring that safeguarding policies, reporting mechanisms and complaint handling procedures are adequate, clearly communicated, understood and accessible to all.
  • Lead/co-lead safeguarding self-assessments with regional and country program teams.
  • Help communicate up-to-date information on donor requirements and any corresponding updates on CRS reporting process and procedures.
  • Strengthen CRS' support to local partners and ensure they have functioning and context-specific safeguarding policies and reporting mechanisms, as well as the will and ability to investigate allegations and take appropriate actions.

Coordination and Representation

  • Through coordinated efforts with the Director of Safeguarding and SWG members, contribute to an external network with relevant communities of practice including donors, partners, and sector-specific advocacy groups, actively participating in external forums, and closely tracking trends related to safeguarding.

Typical Background, Experience & Requirements:

  • Master's degree in relevant field of study.
  • Ten or more years of relevant experience (safeguarding, protection, social work); the majority of which is in international development. NGO experience preferred.
  • Extensive experience supporting strategy and programs related to protection and safeguarding across a global organization, including a good understanding of all areas of safeguarding including children, vulnerable adults, harassment, discrimination, abuse and bullying.
  • Experience in conducting objective investigations of staff misconduct
  • Ability to achieve strategic objectives in a matrix and decentralized environment.
    • Provide oversight and direction to staff by using effective interpersonal and communication skills; influence others both within and outside of functional areas of responsibility.
    • A proven track-record of implementing safeguarding policies and practices related to staff (internal) and partners (external) that are perceived as both ambitious and reasonable.
    • Solid experience creating and rolling out culturally sensitive training and capacity-building programs, materials, and communications.
      • Knowledge of, and experience working with, USG and other major public donors
      • Ability to effectively represent the agency and interests in coordination fora
      • Solid organizational skills: the ability to be flexible and work well under pressure in a fast-paced multi-tasking team environment
      • Strong analytical skills, monitoring and evaluation and report building; strong computer skills including facility with standard desktop applications.
      • Positive, approachable with service orientation to colleagues and teams.
      • Unpretentious and smart; a problem solver who seeks to find constructive solutions within compliance and policy requirements.

Required/Desired Foreign Language: Fluency in written and spoken English required; professional proficiency in written and spoken French or Spanish preferred.

Travel Required: Willingness and ability to travel internationally (approximately 33%)

Key Working Relationships:


Supervisory: Technical Advisor(s).


Internal: Safeguarding Advisors; Sr. Advisor Data Analysis and Preventive Response; Advisor Systems Management and Reporting; Sr. Advisor Materials Development and Training; Ethics Unit counterparts working on Fraud; Executive Leadership Safeguarding Sponsors (EVP for HR and VP for Humanitarian Response); Regional Directors/Deputy Directors; Country Representatives; Members of the Safeguarding Working Group including Human Resources, Humanitarian Response, Partnership, Protection, MEAL (monitoring, evaluation, accountability and learning), Compliance, Fraud Management, Business Development; Protection Technical Advisors.


External: Caritas International, Inter-Action, other CI MO, NGO and UN Safeguarding Staff, Donor Safeguarding focal points.




Agency-wide Competencies:

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship



What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.


***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.


Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.


EOE/M/F/D/V - CRS is an Equal Opportunity Employer.

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