Technical Director, Health

Catholic Relief Services
March 11, 2020
Baltimore, MD
Post Type
Experience (minimum)
10+ Years
Education (minimum)
Travel Required?
Base Salary
Not specified


Job Description

Position Title: Technical Director, Health

Internal Title: Technical Director

Position Type: Full-Time

Department: Program Impact & Quality Assurance (PIQA)

Job Location: Baltimore, MD

Reports to: Director of Health, Social Services and Education

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

The Health Technical Director (hereafter Director) will provide strategic direction for CRS' programs globally in disease prevention, health system strengthening, curative support, nutrition and other areas critical to all children and families reaching their full health and development potential. The Director will oversee the provision of technical support to CRS field programs, advancing approaches for high quality and impactful programming, lead the agency on strategic growth within these areas, advance CRS technical leadership in core health sectors, and represent CRS externally with PVOs, partners, donors, universities and research institutions, and other stakeholders. The Director will be a key part of the PIQA team within the Overseas Operations (OverOps) Division, providing support and expertise in health across the agency. 

Specific Job Responsibilities:

Strategic leadership and implementation of agency-wide priorities and standards for health.

  • Ensure CRS thought leadership in health.
  • Lead agency health strategy and develop health portfolio, deepening and broadening impact.
  • Ensure the application of Integral Human Development and Partnership principles and strategies to health programming.
  • Lead strategic growth and support pursuit of key business development opportunities in health.
  • Provide leadership for capacity building of health partners and also facilities, including those run by governments, faith-based institutions and the private sector.
  • Engage with US Catholic health networks to support faith-based networks overseas.
  • Advance a strong vision of quality assurance and systems strengthening for continuous improvement of program impact.
  • Coordinate with other sector teams for effective multisectoral programming, ensuring incorporating of health components as needed.

Management of Health Unit.

  • Supervise, mentor and support staff in the Health unit, ensuring strong professional development.
  • Ensure clear priorities are set within the Health unit based on strategies, global needs and shared learning agenda -- including standards for staff technical support to the field.
  • Oversee the development of work plans and budgets.

Technical Assistance and New Business Development

  • Lead in-country technical assistance assignments, especially those involving large/strategic initiatives, pursuit of major opportunities, accompanying key donors, etc.
  • Maintain individual technical portfolio and leadership as appropriate.
  • Lead program design on major initiatives; serve as technical lead for proposals and/or facilitate strategic/technical workshops with CRS staff, local partners, government representatives and other stakeholders
  • Engage in a range of business development initiatives with health components, review proposals and guide teams on state-of-the-art approaches in public health

Learning and Innovation.

  • Champion effective innovations in health and pursue scale up of effective approaches.
  • Ensure dissemination of best practices, lessons learned and tools across the agency.
  • Support the health team in engaging with research partners to support knowledge generation and innovations through CRS health programming.
  • Lead and support the writing and dissemination of publications that highlight best practices and innovations in CRS programs.
  • Contribute to monitoring and evaluation and serve on evaluation and assessment teams.
  • Strengthen information/idea exchange among country program, regional and HQ staff via a strong vision of learning, communication and program quality.

Internal and external representation on health issues.

  • Represent CRS to donors, policy makers, and peer organizations, influencing reflections on programs and funding
  • Manage internal relationships and communications regarding agency health programming via presentations and meetings with other CRS divisions and departments.
  • Represent CRS among secular and faith-based leaders, with a clear understanding of Catholic Church teachings (CST) regarding health care.
  • Lead health advocacy engagement, including contributing to legislative advocacy and development of Congressional testimony.

Agency Wide Competencies:
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship


  • Seasoned health professional: MD, PhD or Masters' degree and equivalent experience in medicine, public health, psychology, nutrition or related field.
  • At least 15 years of international working experience in a technical or management role, with a minimum of five years overseas managing health programs and/or providing technical assistance to strengthen the quality of health programs
  • Ability to travel up to 30%

Knowledge, Skills and Abilities

  • Demonstrated ability to lead high performing teams through clear vision, direction and communications
  • Expertise in Health Systems Strengthening (local civil society, government, public health facilities); experience Monitoring and Evaluation, Digital Health or Health Advocacy a plus
  • Working knowledge of integrated programming, e.g., nutrition, agriculture, WASH, education, gender
  • Excellent analytical, written and oral communication skills in English
  • Proven ability to design high quality projects and successful grant proposals for external donor funding; having published findings from field programming and research a plus.
  • Proven ability to present effectively at conferences, networks and via publications.
  • Excellent interpersonal, diplomacy, and negotiating skills.
  • Deep understanding of key donors in health such as PEPFAR (CDC/USAID), PMI, Global Fund, Food for Peace/USAID and UNICEF; understanding of key trends such as localization; experience in innovative finance, non-traditional funding schemes and domestic resource mobilization a plus.
  • Proven ability to work effectively as part of a multidisciplinary and multicultural team, to influence change without direct authority, to work successfully in the field at all levels.
  • Ability to represent CRS' agency principles, including respect for CS

Travel: Ability to travel up to 30%

Language:  Fluency in English, functional ability in French or Spanish preferred.

Supervisory Responsibilities:

Supervise a diverse team of technical and project management staff who are located in various offices around the world.

Key Working Relationships:

Internal to CRS: Program Impact and Quality Assurance (PIQA) health and social service staff and other PIQA Technical Advisors; Deputy Regional Directors for Program Quality (DRD PQs); Operations staff; Institutional Donor Engagement and Advancement (IDEA) Department; Missions and Movements, especially the Advocacy Department; Charitable Giving; field-based Technical Advisors, country program staff.

External to CRS: Peer organizations; USG agencies; donors; universities; consultants.

Physical Requirements/Environment:

Normal conditions for an office environment. Requires overseas travel to sometimes difficult and challenging regions/countries.

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE/M/F/D/V - CRS is an Equal Opportunity Employer.

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