USPSC Response Manager

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USAID / OFDA
Published
August 5, 2019
Location
Washington, D.C.
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Bachelor's
Travel Required?
Not specified
Base Salary
$110,000 - 120,000

Description

SOLICITATION NUMBER: 720FDA19B00069

ISSUANCE DATE: August 2, 2019                 

CLOSING DATE AND TIME: September 3, 2019, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking offers from qualified U.S. citizens to provide personal services as a Response Manager under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(d) U.S. Citizenship

(e) Optional:  How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

3. USPSC Application form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list.  The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.dosysparm_kbid=d2e67885db0d5f00b3257d321f96194b&sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

 

Sincerely,

/s/

Renee Newton

Contracting Officer

 

ATTACHMENT 1   

I. GENERAL INFORMATION

1. SOLICITATION NO.: 720FDA19B00069

2. ISSUANCE DATE: August 2, 2019

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: September 3, 2019, 12:00 P.M. Eastern Time

4. POINT OF CONTACT: OFDA Recruitment Team, recruiter@ofda.gov

5. POSITION TITLE: Response Manager

6. MARKET VALUE: $117,191 - $152,352 equivalent to GS-14 (eligible for locality pay)

Final compensation will be determined by the candidate’s established work history, qualifications, and education. Final compensation will be negotiated within the listed market value and based upon the candidate’s established salary history. Candidates who live outside the Washington, D.C. area will be considered for employment but relocation expenses will not be reimbursed. Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington based PSC, offerors who live outside the Washington, D.C. area will be considered for employment, but no relocation expenses will be reimbursed.

7. PERIOD OF PERFORMANCE: One (1) year, with four (4) one-year options

8. PLACE OF PERFORMANCE: Washington, D.C.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

11. STATEMENT OF DUTIES

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia (SA).

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA.  The PS Division supports OFDA's mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award, Audit, and Risk Management (AARM) Team, Human Resources Management (HRM) Team, Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and the Food Security and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally. The HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences. It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Global Capacity and Leadership Development (globalCLD) Team, Public-Private Engagement (PPE) Team, and the United States Mission to the UN (USUN) in New York, Geneva, and Rome.

INTRODUCTION

The Response Manager for the Venezuela RMT will be responsible for setting the strategy and leading the RMT for OFDA’s relief programs in Venezuela and in other countries, which are impacted by the regional crisis, such as Colombia and Brazil. This position will also include USAID/Washington liaison responsibilities with other agencies, principally the Department of State (DOS), Department of Defense (DOD) and the National Security Council (NSC), regarding USG assistance programs for both countries.  As the delegated leader for the RMT, the Response Manager will oversee and be accountable for planning, programming, and operations for the RMT and DART based in Venezuela, Colombia, and Brazil. The Response Manager will ensure the development and implementation of strategic decisions, and provide the primary channel of communication between the RMT and the DART. This position will be based in Washington and will report directly to the OFDA Director.

OBJECTIVE

OFDA requires the services of a Response Manager to lead the Venezuela RMT, based in Washington, D.C., to meet its objectives of coordination with other parts of USG, UN agencies and NGOs, as well as uphold OFDA’s lead role for the USG in international disaster response and humanitarian assistance.

DUTIES AND RESPONSIBILITIES

Program and Policy Guidance and Coordination

  • Provide overall strategic guidance to the DCHA humanitarian programs in Venezuela and other countries impacted by the crisis. Coordinate and consult with counterpart staff in the DOS, DOD, and NSC.
  • Review policy; assess assistance strategies. Provide program management recommendations.
  • Coordinate the RMT response to the disaster, drawing on expert knowledge and understanding of USG policy-making processes and roles and authorities of relevant USG interagency stakeholders. This would ensure that interagency partners understand OFDA’s strategy and its lead role in the USG response.
  • Maintain close communication with the OFDA Director. Schedule regular briefings to keep him/her informed of the current situation, work progress, problems, planned actions, and effectiveness of response strategy.
  • In consultation with the Regional Team and DART formulates long-term strategy and benchmarks.
  • Discuss appropriate media activities with the RMT Press Officer.

RMT Management and Supervision

As leader of the RMT, the Response Manager will create and maintain an effective team environment while setting the tone and example for: open communication and regular coordination; a work environment conducive to mutual respect; clear expectations for performance; and clear delegations of roles, responsibilities, and authority.

  • Formulate a team operational plan based on immediate evaluations from all functions and a briefing from the OFDA Director. Ensure that roles, responsibilities, authorities, communication procedures, and chain of command are clearly understood. Define specific division of duties with the Deputy Managers for Response and Coordination, and make these roles known to RMT members.
  • Provide direction to the RMT Planning Coordinators for the development of situation reporting, operational planning, resource tracking, documentation, and commodity consignment systems. Review and approve fact sheets, situation reports and RMT cables.
  • With the Planning Coordinators, conduct regular planning, briefing, and debriefing sessions. Ensure regular attendance and contributions from all RMT members into the team's operational planning process.
  • Review and approve staff work and rotation schedules. Determine additional requirements (personnel, equipment, facilities, logistical support).
  • Assessment all required functions and roles to determine effective and appropriate staffing levels. Monitor RMT operations for overlap and/or gaps in performing needed functions. Institute changes as necessary.
  • May serve on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied.
  • May serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
  • Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
  • As needed, may serve on temporary details within the office, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

Communications with DARTs

  • Provide compelling oral briefings to USG leadership and leads the RMT in responding quickly, accurately, and strategically to high-level information requests, identifying the information needs of the target audience and designing communications accordingly.
  • Foster open communications with DARTs to ensure continued support, keeping them informed of Team activities and progress.
  • Ensure decisions, actions, and issues are clearly and completely documented so as to allow for clear understanding of roles of all those involved.

RMT Demobilization and Close-out

  • Manage and monitor RMT demobilization to ensure a smooth transition, and no breaks in support to on-site disaster response. Prepare and conduct a debriefing for the OFDA Director.
  • Submit a final disaster documentation package to the OFDA Director and Regional Team Coordinator.
  • Provide guidance for the After-Action Report preparation and participate in the DART After-Action Review.
  • Provide performance feedback and formal evaluations to RMT Deputies and ensure all team members receive a performance evaluation.

SUPERVISORY RELATIONSHIP:

The USPSC works under the supervision of and reports directly to the Director of OFDA.

SUPERVISORY CONTROLS:

The Director of OFDA will provide administrative direction in terms of broadly defined missions or functions.  The USPSC will be expected to independently plan, design, and carry out projects, studies, and programs. The USPSC will maintain close communication with the OFDA Director. The USPSC will schedule regular briefings to keep him/her informed of the current situation, work progress, problems, planned actions, and effectiveness of response strategy.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, economics, food policy or a related field) or country, and nine (9) years of progressively responsible experience in emergency relief and humanitarian assistance.

OR

Master’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, economics, food policy or a related field) or country, and seven (7) years of progressively responsible experience in emergency relief and humanitarian assistance.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS

(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Offeror is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Application form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

OFFEROR RATING SYSTEM

The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The evaluation of writing tests will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process. The rating factors are as follows:

Program and Policy Guidance and Coordination (10 points)

  • Experience developing and implementing an organization’s strategic response priorities on a rapidly evolving humanitarian crisis in an international disaster context from a regional or headquarters based office.
  • Experience preparing and representing humanitarian policy positions in U.S. Government interagency discussions or meetings.
  • Experience communicating an organization’s policy positions to international donor communities and NGO partners.
  • Experience briefing and drafting memorandums for Senior Level Management on response strategy, progress or problems.
  • Demonstrated experience in reviewing or approving information products, press releases or memos.

Management and Supervision (10 points)

  • Experience coordinating multi-disciplinary teams, defining specific division duties, and establishing operational plans.
  • Experience creating cohesive team environments with open communication and effective coordination that fosters a high standard of performance.
  • Experience evaluating a team’s functional areas to: create work plans, establish delegation of roles or determine staffing levels.
  • Demonstrated skills in maintaining effective communication between headquarters and multiple field teams.
  • Experience mentoring staff and providing performance appraisals.

Skills and Abilities (10 points)

  • Demonstrated experience developing, designing, or evaluating proposed humanitarian interventions for a humanitarian response.
  • Demonstrated skills and abilities in coordinating relief, transition or disaster risk reduction activities with host country governments, donors or diplomatic missions in the midst of international humanitarian crisis situations.
  • Demonstrated knowledge of S. Government acquisition and assistance awards to include post-award administration and regulation compliance.
  • Demonstrated experience communicating complex humanitarian issues to a range of audiences through written products.

Interview Performance (30 points)
Writing Test (20 points)
Satisfactory Professional Reference Checks (20 points)

Total Possible Points: 100

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(d) U.S. Citizenship

(e) Optional:  How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this.  This information should be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the QRFs shown in the solicitation.

3. USPSC Application form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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