USPSC Management and Integration Specialist

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USAID / BHA
Published
May 10, 2021
Location
Washington, D.C.
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
High School
Travel Required?
Not specified
Base Salary
Not specified

Description

SOLICITATION NUMBER: 720BHA21R00045

ISSUANCE DATE: May 10, 2021
CLOSING DATE AND TIME: October 11, 2021, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Humanitarian Business and Management Operations (HBMO), is seeking offers from qualified U.S. citizens to provide personal service as a Management and Integration (MIT) Specialist under a United States Personal Services Contract (USPSC), as described in the solicitation.
Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:
1. Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).
Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.
2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

U.S. Agency for International Development 1300 Pennsylvania Avenue, NW Washington, DC 20523
www.usaid.gov

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.
NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:
https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b& sysparm_search=kb0013183
Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:
HBMO Recruitment Team
E-Mail Address: BHA.HBMORecruitment@usaid.gov Website: www.BHAjobs.net
Any questions on this solicitation may be directed to the HMBO Recruitment Team via the information provided above.

Sincerely,

Digitally signed by Sonja Stroud-Gooden Date: 2021.05.05
11:30:06 -04'00'

Sonja Stroud-Gooden Contracting Officer

I. GENERAL INFORMATION

1. SOLICITATION NO.: 720BHA21R00045

2. ISSUANCE DATE: May 10, 2021

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: This solicitation is open and continuous until October 11, 2021. The following are the closing dates for each review period:
June 9, 2021, 12:00 P.M. Eastern Time
August 9, 2021, 12:00 P.M. Eastern Time
October 11, 2021, 12:00 P.M. Eastern Time
Offerors not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be cancelled at HBMO’s discretion.

4. POINT OF CONTACT: HBMO Recruitment Team, BHA.HBMORecruitment@usaid.gov

5. POSITION TITLE: Management and Integration Specialist (Multiple Positions)

6. MARKET VALUE: Depending on the qualifications of the offeror, this position can be filled at either the GS-9 ($60,129 - $78,167), GS-11 ($72,750 - $94,581), GS-12 ($87,198 -
$113,362) or GS-13 ($103,690 - $134,798) equivalent level, including Washington, D.C. locality pay.

Offerors who meet the minimum qualifications for a GS-9 will be considered for the GS-9 level only. Offerors who meet the minimum qualifications for a GS-11 will be considered at the GS-11 level only. Offerors who meet the minimum qualifications for a GS-12 will be considered for the GS-12 level only. Offerors who meet the minimum qualifications for a GS-13 will be considered for the GS-13 level only.

Offerors selected at the GS-9 may have an opportunity for advancement to the GS-11 equivalent after at least two years at the GS-9 level, if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-11 level is not guaranteed. Offerors selected at the GS-11 may have an opportunity for advancement to the GS-12 equivalent after at least two years at the GS-11 level, if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-12 level is not guaranteed. Offerors selected at the GS-12 may have an opportunity for advancement to the GS-13 equivalent after at least two years at the GS-12 level, if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-13 level is not guaranteed.

Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington based PSC, offerors who live outside the Washington, D.C. area will be considered for employment, but no relocation expenses will be reimbursed.

7. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options

8. PLACE OF PERFORMANCE: Washington, D.C.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

11. STATEMENT OF DUTIES POSITION DESCRIPTION BACKGROUND
The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance (BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian assistance overseas in response to all types of international disasters, including slow-onset disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man-made disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual areas:
● Humanitarian Response activities comprise needs-based humanitarian assistance provided to save lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. Humanitarian assistance is grounded in humanitarian principles and is directed toward the most vulnerable populations.

● Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations for longer-term recovery as appropriate and will work in close conjunction with humanitarian assistance. Early recovery is an approach that supports communities impacted by crises to protect and restore basic systems and service delivery. Early recovery builds on humanitarian response efforts and establishes the initial foundations of long-term recovery. Early recovery activities are implemented for a specified, appropriate timeframe that assists populations recovering from an identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk and management of residual risk, which contributes to strengthening resilience and to the achievement of sustainable development. Resilience is the ability of people, households, communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in a manner that reduces chronic vulnerability and facilitates inclusive growth.
BHA has seven offices, as follows:

The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic office designs, provides, and assesses humanitarian assistance for their respective regions, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience.

The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.

The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high-quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the Bureau’s external engagement with academia and coordinates research to advance the effectiveness, efficiency, and impact of humanitarian and multi-year programming.

The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations, and infrastructure.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.

FARO team members ensure that the following division values are incorporated into all aspects of work:

1. Spiritus Operandi/Espirit De Ops
● Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.
● Acting with eagerness and willingness to support one another and work together on tasks.
● Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.
● Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.
2. Positive Interactions
● Owning how the FARO is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.

● Building a reputation that when FARO is on an issue, it’s going to get addressed.
● Doing our jobs consistently, competently, and effectively, with a focus on results.
● Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.
● Exhibiting partnership and enthusiasm in helping others solve problems, including delivering hard messages with a smile.
3. Competency
● Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.
● Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.
● Holding a long-term strategic perspective in the face of current crises.
● Maintaining a global and functional focus for the office.

4. Resourcefulness
● Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements while being flexible to changing needs.
● Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.
● Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.
● Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.
5. Staff Depth and Sustainability
● Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.
● Proactively developing relationships with other industries and communities in order to learn and innovate.
● Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and FARO liaison positions.
● Continuing to support and staff responses through a variety of hiring mechanisms and resources.
● Achieving response readiness while prioritizing personal life for both self and team members.
● Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.
6. Commitment to Safety and Security
● Recognizing that staff safety and security is everyone’s responsibility and enables BHA access in the field.

● Holding as a hallmark an underlying orientation towards managing risk for staff.
● Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.
● Displaying professional conduct and integrity during crisis response operations.
● Advocating for professional assessments of security risks prior to deployment of staff. INTRODUCTION
Bureau for Humanitarian Assistance (BHA) Offices are supported by Management Integration Teams (MITs), whose mission is to support the management needs of the Bureau leadership and individual offices while ensuring integration of policies, practices, guidance, and learning across offices in conjunction with the Front Office (FO). All BHA offices will have MITs that coordinate with each other and the Bureau-level MIT in the BHA Front Office. The MIT will consist of a staff covering the core management, integration or program related functions and will be led by a Team Leader.

OBJECTIVE

The MIT Specialist will focus on tasker management, document editing, policy coordination and consistency, dissemination of Bureau-wide information, coordination of policy, office-level operations, recruitment, response staffing, data management, and coordination of administrative processes between offices. BHA requires the service of additional MIT Specialists to enhance their capability to manage operational and integration functions in order to increase the capacity of the Bureau to effectively respond to international disasters and food insecurity. The MIT Specialist hired under this solicitation may be assigned to any of the BHA offices, as needed, based in Washington, DC. It is expected that the MIT Specialist will serve on Response Management Teams (RMTs) or Disaster Assistance Response Teams (DARTs) for limited periods of time.

DUTIES AND RESPONSIBILITIES

At the GS-9 level:
Working under the guidance and supervision of the MIT Team Leader or Deputy Team Leader or designee, the MIT Specialist will be asked to perform the following duties:
● Support organizational development activities by assisting with organizational charts, staff directories, updating personnel trackers and employee certifications.
● Assist with staff onboarding, recruitment, and training.
● Support Response Readiness through monitoring employees training and development and update the organizational structure in the Personnel, Experience, Training, Equipment, Readiness (PETER) Response Readiness system.
● Collaborate with other office MITs at the working level to enhance open communication and effective coordination in services delivery.
● Facilitate the dissemination of Agency guidance or policy.
● Support the preparation of presentations for office leadership on relevant issues.

● Coordinate and schedule internal office meetings and conferences and assist with event planning and management.
● Manage office space and email list management in collaboration with BHA support and facilities management.
● Facilitate on-boarding of staff by coordinating with appropriate offices for information technology (IT) setup, phone and desk assignment.
● Provide guidance about travel and processing of travel documents.
● Assist with time and attendance.
● Assist with meeting notes.
● Support information, ad hoc data requests and task management: this includes ensuring adherence to Agency templates and guidance, maintenance and tasker tracking in coordination with the Bureau Front Office and other Offices.
● Maintain secure and appropriate record management protocols.
● Facilitate compliance to task guidance and policies through office-wide task guidance and training sessions.
● Knowledge Management:
○ Support the process of creating, sharing, using and managing knowledge and information of an organization.
○ Maintain, update, and disseminate information relevant to office staff via email or through use of a web-based platform.
● Contribute to a collaborative, respectful, and professional work environment by demonstrating partnership and teamwork to accomplish team, office, and Bureau objectives. This will include attendance and participation in diversity and anti-harassment training, brown bag sessions and focus group discussions.

At the GS-11 level:
At this grade level (if the PSC is promoted during contract performance), the MIT Specialist will be asked to perform the following duties:

● Support organizational development activities by assisting with organizational charts, staff directories, updating personnel trackers and employee certifications.
● Assist with monitoring the offices internal controls of administrative processes and procedures.
● Support tracking of office level input/activities related to audits, internal controls, and Automated Directives System (ADS) revisions, and coordinate with other relevant offices.
● Assist with staff onboarding, recruitment, and training.
● Support Response Readiness through monitoring employees training and development and update the organizational structure in the PETER Response Readiness system.
● Collaborate with other office MITs at the working level to enhance open communication and effective coordination in services delivery.
● Maintain close relationships with the BHA FO MIT and other BHA Office MITs to ensure coordination and systems, management, and administrative policy coherence.
● Support various operational processes such as office budget formulation, coordination and ad hoc data requests.
● Analyze relevant administrative policy issues and facilitate the dissemination and comprehension of office-specific guidance.

● Routinely prepare presentations to or for office leadership on relevant issues.
● Coordinate and schedule internal office meetings and conferences and assist with and conferences and event planning and management.
● Manage office space and email list management in collaboration with BHA support and facilities management.
● Facilitate the on-boarding of staff by coordinating with appropriate offices for IT setup, phone and desk assignment.
● Provide guidance about travel and processing of travel documents.
● Assist with time and attendance.
● Assist with meeting notes.
● Tasker Management:
○ Support tasker management through adherence to agency templates and guidance, maintenance of a task tracker in coordination with the Bureau Front Office and appropriate divisions.
○ Maintain secure and appropriate record management protocols.
○ Facilitate compliance to task guidance and policies through office-wide tasker guidance and training sessions.
○ Develop a knowledge of office-relevant issues and priorities to better facilitate tasker management.
● Knowledge Management: Support the process of creating, sharing, using and managing the knowledge and information of an organization.
● Maintain, update, and disseminate all information relevant to office staff via email or maintenance of office web-based platform.
● Identify relevant connections and equities with other BHA entities to promote integration.
● Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work environment free of discrimination, bias, unfairness, exclusion, offensive behaviors and harassment of any kind.
● Contribute to a collaborative, respectful, and professional work environment by demonstrating partnership and teamwork to accomplish team, office, and Bureau objectives. This will include attendance and participation in diversity and anti-harassment training, brown bag sessions and focus group discussions.
● Sign up for and serve as needed on Washington-based RMTs, which provide services and support to DARTs deployed in response to disasters. The duties on RMTs will vary.
● Serve as the BHA after-hours duty officer on a rotational basis for approximately one week every six months.
● As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
● As needed, may serve on temporary detail within the office to meet operational needs during staff shortages. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities and will be directly related to the scope of work provided.
● Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key

personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

At the GS-12 level:
At this grade level (if the PSC is promoted during contract performance), the MIT Specialist will be asked to perform the following duties below:

● Analyze and provide recommendations on organizational development activities by assisting with organizational charts, staff directories, updating personnel trackers and employee certifications.
● Support the development of monitoring internal controls of administrative processes and procedures.
● Develop and provide guidance on tracking office level input/activities related to audits, internal controls, and ADS revisions.
● Manage and develop staff onboarding, recruitment, and training materials.
● Manage the Offices Response Readiness through monitoring employees training and development and updating organizational structures in the PETER Response Readiness system.
● Coordinate the activities of the MIT and provide staff training, guidance, and support as needed.
● Collaborate with other office MITs to enhance open communication and effective coordination in services delivery.
● Maintain close relationships with the BHA FO MIT and other BHA Office MITs to ensure coordination and policy coherence.
● Identify relevant connections and equities with other BHA entities to promote integration.
● Analyze relevant policy issues and facilitate the dissemination and comprehension of office-specific guidance and policy.
● Routinely prepare briefing presentations to or for office leadership on relevant issues with minimal supervision.
● Facilitate training of new staff on administrative protocols.
● Analyze and recommend improvements to operational processes such as office budget formulation, coordination and ad hoc data requests.
● Manage the tracking of office level input/activities related to audits, internal controls, and ADS revisions.
● Coordinate and schedule internal office meetings and conferences and assist with and conferences and event planning and management.
● Manage office space and email list management in collaboration with BHA support and facilities management.
● Facilitate the on-boarding of staff by coordinating with appropriate offices for IT setup, phone and desk assignment.
● Coordinate travel with the travel office and assist with processing of travel documents.

● Assist with time and attendance.
● Develop communications, both oral and written, that are error-free, professional and comprehensive.
● Represent the MIT in meetings with other office teams, other offices or the interagency as needed.
● Tasker Management responsibilities, such as:
○ Provide guidance on tasker management through adherence to agency templates and guidance, maintenance of a task tracker in coordination with the Bureau Front Office and appropriate divisions.
○ Maintain secure and appropriate record management protocols.
○ Facilitate compliance to task guidance and policies through office-wide tasker guidance and training sessions.
○ Develop a knowledge of office-relevant issues and priorities to better facilitate tasker management.
● Knowledge Management responsibilities, such as:
○ Support the process of creating, sharing, using and managing the knowledge and information of an organization.
○ Maintain, update, and disseminate all information relevant to office staff via email or maintenance of office web-based platform.
● Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work environment free of discrimination, bias, unfairness, exclusion, offensive behaviors and harassment of any kind.
● Contribute to a collaborative, respectful, and professional work environment by demonstrating partnership and teamwork to accomplish team, office, and Bureau objectives. This will include attendance and participation in diversity and harassment training, brown bag sessions and focus group discussions.
● Assist with leading, mentoring, and coaching junior staff members.
● Serve as needed on Washington-based RMTs, which provide services and support to DARTs deployed in response to disasters. The duties on RMTs will vary.
● Serve as the BHA after-hours duty officer on a rotational basis for approximately one week every six months.
● As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
● As needed, may serve on temporary detail within the office to meet operational needs during staff shortages. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities and will be directly related to the scope of work provided.
● Become certified and serve as an AOR/COR, as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in CPARS/APARS. They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are

responsible for all related requirements in the COR designation letter and the AOR designation letter.

At the GS-13 level:
At this grade level (if the PSC is promoted during contract performance), the MIT Specialist will be asked to perform the following duties:

● Analyze and provide recommendations on organizational development activities by assisting with organizational charts, staff directories, updating personnel trackers and employee certifications.
● Manage existing and develop new processes for monitoring internal controls and Office-level support functions.
● Develop and provide guidance on tracking of office level input/activities related to audits, internal controls, and ADS revisions in coordination with other lead offices.
● Direct the development of office-level staff onboarding, recruitment, and training efforts in coordination with HBMO’s lead Bureau-wide role.
● Manage the Office’s Response Readiness through monitoring employee training and development and updating records in the PETER Response Readiness system.
● Develop new strategies for the activities of the MIT and provide staff training, guidance, and support as needed.
● Support the development of administrative guidance documents and collaborate with other office MITs to enhance open communication and effective coordination in services delivery.
● Maintain close relationships with the BHA FO MIT and other BHA Office MITs to ensure coordination of management, systems, and administrative policy coherence.
● Identify relevant connections and equities with other BHA entities to promote integration.
● Analyze relevant administrative policy issues and facilitate the dissemination and comprehension of office-specific administrative guidance and policy.
● Prepare presentations to or for office leadership on relevant issues.
● Coordinate and schedule internal office meetings and conferences and assist with and conferences and event planning and management.
● Manage office space and email list management in collaboration with BHA support and facilities management.
● Facilitate the on-boarding of staff by coordinating with appropriate offices for IT setup, phone and desk assignment.
● Coordinate travel with the travel office and assist with processing of travel documents.
● Assist with time and attendance.
● Manage the tracking of office level input/activities related to audits, internal controls, and ADS revisions.
● Represent the MIT in meetings with other office teams, other offices or the interagency when needed.
● Provide recommendations on improvements to operational processes such as office budget formulation, coordination and ad hoc data requests.
● Develop communications, both oral and written, that are error-free, professional and comprehensive. Advise and review team colleagues’ work as needed to ensure a consistent high level of error-free communication across the team.

● Tasker Management responsibilities that may include:
○ Develop guidance on tasker management through adherence to Agency templates and guidance, maintain a task tracker in coordination with the Bureau Front Office and appropriate divisions.
○ Maintain secure and appropriate record management protocols.
○ Facilitate compliance to task guidance and policies through office-wide tasker guidance and training sessions.
● Knowledge Management responsibilities that may include:
○ Manage the process of creating, sharing, using and managing the knowledge and information of an organization.
○ Maintain, update, and disseminate all information relevant to office staff via email or maintenance of office web-based platform.
● Facilitate training of new staff on administrative protocols.
● Assist with leading or mentoring junior staff.
● Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work environment free of discrimination, bias, unfairness, exclusion, offensive behaviors and harassment of any kind.
● Contribute to a collaborative, respectful, and professional work environment by demonstrating partnership and teamwork to accomplish team, office, and Bureau objectives. This will include attendance and participating in diversity and harassment training opportunities, brown bag sessions or focus group discussions.
● Sign up for and serve as needed on Washington-based RMTs, which provide services and support to DARTs deployed in response to disasters. The duties on RMTs will vary.
● Serve as the BHA after-hours duty officer on a rotational basis for approximately one week every six months.
● As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
● As needed, may serve on temporary detail within the office to meet operational needs during staff shortages. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities and will be directly related to the scope of work provided.
● Become certified and serve as an AOR/COR, as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in CPARS/APARS. They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

SUPERVISORY RELATIONSHIP:
The USPSC will take direction from and will report to the MIT Team Leader or Deputy MIT Team Leader within a BHA Office.

SUPERVISORY CONTROLS:
For GS-9 and GS-11 Equivalent: Supervisor sets overall objectives and resources available and works with the USPSC to develop deadlines, work to be done, and methodology. The USPSC is responsible for carrying out assignments and consults with the supervisor for policy interpretations.
For GS-12 and GS-13 Equivalent: Supervisor sets overall objectives and resources available. The USPSC consults with the supervisor to develop deadlines, projects, and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

13. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

14. START DATE: Immediately, once necessary clearances are obtained.
II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

For the GS-9 equivalent level:

High School diploma and six (6) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals, grants management or funding proposals. Work history must include at least one (1) year of cumulative experience working in international development, international training or humanitarian assistance organization. Must be proficient in word processing, and in preparing and manipulating spreadsheets.

OR

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management)

and two (2) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals, grants management or funding proposals. Work history must include at least one (1) year of cumulative experience working in international development, international training or humanitarian assistance organization. Must be proficient in word processing, and in preparing and manipulating spreadsheets.

For the GS-11 equivalent level:
Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management) and three (3) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals, grants management or funding proposals. Work history must include at least one (1) year of cumulative experience working in international development, international training or humanitarian assistance organization. Must be proficient in word processing, and in preparing and manipulating spreadsheets.
OR
Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management) and two (2) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals, grants management or funding proposals. Work history must include at least one (1) year of cumulative experience working in international development, international training or humanitarian assistance organization. Must be proficient in word processing, and in preparing and manipulating spreadsheets.
For the GS-12 equivalent level:
Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management) and five (5) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals or development focus and include progressive responsibility in managing, monitoring and evaluating organizational trends, data analytics, staffing, drafting communications and participating on special project teams. Experience must also include at least one (1) year of experience in business trends assessment, analysis, design, or project or program management.
OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management) and four (4) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals or development focus and include progressive responsibility in managing, monitoring and evaluating organizational trends, data analytics, staffing, drafting communications and participating on special project teams. Experience must also include at least one (1) year of experience in business trends assessment, analysis, design, or project or program management.
For the GS-13 equivalent level:
Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management) and seven (7) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals or development focus and include progressive responsibility in managing, monitoring and evaluating organizational trends, data analytics, staffing, drafting communications and participating on special project teams. Experience must also include at least two (2) years of experience in business trends assessment, analysis, design, or project or program management.
OR
Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, business administration, public administration, international relations, non-profit management, humanitarian assistance, food security, political science, and disaster management) and five (5) years of cumulative work experience in government, a large organization, or a business setting, with responsibilities related to organizational development, staffing, planning, budgeting, communications, writing business letters and memos, and/or renewing project proposals or development focus and include progressive responsibility in managing, monitoring and evaluating organizational trends, data analytics, staffing, drafting communications and participating on special project teams. Experience must also include at least two (2) years of experience in business trends assessment, analysis, design, or project or program management.
III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
● Offeror is a U.S. Citizen.
● Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
● USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
● Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
● Ability to obtain a Department of State medical clearance.
● Must not appear as an excluded party in the System for Award Management (SAM.gov).
● Satisfactory verification of academic credentials.

OFFEROR RATING SYSTEM
The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The evaluation of writing tests will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process. The rating factors are as follows:

MATRIX (30 points)

Professional Experience (30 points)
At the GS-9 equivalent level
● Demonstrated experience in assisting with duties related to organizational development or integration; such as data collection, personnel support tasks, creating and updating trackers, assembling data for ad hoc requests, and tracking and disseminating communications for approvals.
● Demonstrated ability in providing a range of administrative tasks; such as time and attendance, scheduling, and drafting communications.
● Demonstrated experience working within diverse teams.
● Demonstrated verbal and written communication skills in communicating error-free programming.
● Demonstrated experience working with groups across a range of meeting types and range of participants.
At the GS-11 equivalent level
● Demonstrated experience in assisting with duties related to organizational development or integration; such as data collection, trend analysis, personnel support tasks, creating and updating trackers, assembling data for ad hoc requests, tracking communications for

approvals, disseminating communications, administrative on-boarding of staff, and supporting knowledge management systems.
● Demonstrated ability in providing a range of administrative tasks; such as time and attendance, scheduling, drafting communications, preparing meeting notes, and making travel arrangements.
● Demonstrated experience working within diverse teams.
● Demonstrated verbal and written communication skills in communicating error-free complex programmatic topics to groups across a range of meeting types and range of participants.
At the GS-12 equivalent level
● Demonstrated experience in managing duties related to organizational development or integration; such as data collection, trend analysis, personnel support tasks, creating and updating trackers, assembling data for ad hoc requests, tracking communications for approvals, disseminating communications; administrative on-boarding of staff, and supporting knowledge management systems.
● Demonstrated ability working independently providing a range of administrative tasks; such as time and attendance, scheduling, drafting communications, preparing meeting notes, and making travel arrangements.
● Demonstrated experience working within diverse teams within a high-pressure environment while managing competing deadlines.
● Demonstrated verbal and written communication skills in communicating error-free complex programmatic topics to groups across a range of meeting types and range of participants.
At the GS-13 equivalent level
● Demonstrated experience managing duties related to organizational development or integration; such as data collection, trend analysis, personnel support tasks, creating and updating trackers, assembling data for ad hoc requests, tracking communications for approvals, disseminating communications, administrative on-boarding of staff, and supporting knowledge management systems.
● Demonstrated ability working independently in providing a range of administrative tasks; such as time and attendance, scheduling, drafting communications, preparing meeting notes, and making travel arrangements.
● Demonstrated verbal and written communication skills in communicating error-free complex programmatic topics to groups across a range of meeting types and range of participants.
● Demonstrated experience working within diverse teams within a high-pressure environment while managing competing deadlines.
Interview Performance (40 points) Timed Writing Test (20 points)
Satisfactory Professional Reference Checks (10 points)

Total Possible Points: 100
BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.
Offerors are required to address each factor of the Offeror Rating System in their resume, describing specifically and accurately what experience, training, education and/or awards they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Offeror Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards.

The most qualified offerors may be interviewed and required to provide a writing sample. BHA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. BHA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit:
1. Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).
Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.
By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.
To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.
DOCUMENT SUBMITTALS
Via email: BHA.HBMORecruitment@usaid.gov

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