USPSC Operations Support Team (OST) Rover

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USAID / OFDA
Published
November 18, 2019
Location
Washington, D.C.
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Bachelor's
Travel Required?
Not specified
Base Salary
Not specified

Description

SOLICITATION NUMBER: 720FDA19B00115

ISSUANCE DATE: November 18, 2019
CLOSING DATE AND TIME: December 16, 2019, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking offers from qualified U.S. citizens to provide personal services as an Operations Support Team (OST) Rover under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

3. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS
AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&
sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team
E-Mail Address: recruiter@ofda.gov
Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Newton
Contracting Officer

I. GENERAL INFORMATION

1. SOLICITATION NO.: 720FDA19B00115

2. ISSUANCE DATE: November 18, 2019

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: December 16, 2019, 12:00 P.M. Eastern Time

4. POINT OF CONTACT: OFDA Recruitment Team, recruiter@ofda.gov

5. POSITION TITLE: Operations Support Team (OST) Rover

6. MARKET VALUE: $99,172 - $128,920 equivalent to GS-13 (includes locality pay)

Final compensation will be negotiated within the listed market value and based upon the candidate’s established salary history. Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington based PSC, offerors who live outside the Washington, D.C. area will be considered for employment, but no relocation expenses will be reimbursed.

7. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options

8. PLACE OF PERFORMANCE: Washington, D.C.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

11. STATEMENT OF DUTIES

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations (IOs) including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These Divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia (SA).

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology (IT), human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA's mandate by providing innovative solutions for IT, staffing, funds control, budgeting, information and human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: Award, Audit, and Risk Management (AARM) Team, Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Food Security and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; engages with the U.N. to advance USG humanitarian policy objectives and to promote humanitarian principles within the USG and internationally. HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences; and serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Global Capacity and Leadership Development Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN) in New York, Geneva, and Rome.

OPERATIONS DIVISION VALUES

OPS Division team members ensure that the following division values are incorporated into all aspects of work:

1. Spiritus Operandi/Esprit De Ops
• Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.
• Acting with eagerness and willingness to support one another and work together on tasks.
• Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.
• Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.
2. Positive Interactions
• Owning how the OPS Division is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.
• Building a reputation that when OPS is on an issue, it’s going to get addressed.
• Doing our jobs consistently, competently, and effectively, with a focus on results.
• Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.
• Exhibiting partnership and enthusiasm in helping others solve problems; including delivering hard messages with a smile.

3. Competency
• Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.
• Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.
• Holding a long-term strategic perspective in the face of current crises.
• Maintaining a global and functional focus for the office.
4. Resourcefulness
• Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements, while being flexible to changing needs.
• Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.
• Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.
• Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.
5. Staff Depth and Sustainability
• Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.
• Proactively developing relationships with other industries and communities in order to learn and innovate.
• Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and OPS liaison positions.
• Continuing to support and staff responses through a variety of hiring mechanisms and resources.
• Achieving response readiness while prioritizing personal life for both self and team members.
• Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.
6. Commitment to Safety and Security
• Recognizing that staff safety and security is everyone’s responsibility and enables OFDA access in the field.
• Holding as a hallmark an underlying orientation towards managing risk for staff.
• Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.
• Displaying professional conduct and integrity during crisis response operations.
• Advocating for professional assessments of security risks prior to deployment of staff.

INTRODUCTION

The Operations Support Team (OST) comprises the Logistics Unit, Operations Center Unit, Response Readiness Unit, Safety and Security Unit, Urban Search and Rescue, UN Disaster Assessment and Coordination (U2) unit, and Deputy Manager for Operations (DMO) Cadre. Working together as a team, the OST supports the office’s readiness, resources, and operational capacity to deliver lifesaving assistance during a response.
The Rover position is within the OST, and will assist the team in meeting its objectives of maintaining operational readiness, meeting temporary/rotational staffing requirements, and providing support to other parts of the team and division. This multi-faceted and flexible position will handle a multitude of emerging requirements, which may include serving in response positions for an RMT or DART, rotating throughout the team and Division to provide relevant technical support, if necessary.

OBJECTIVE

OFDA requires the services of an OST Rover in order to ensure that its objectives of maintaining operational readiness, meeting interim staffing requirements, and providing support to other parts of the team, division, and office, are met.

DUTIES AND RESPONSIBILITIES

• Work in several of the areas of OST technical capacity, as well as inter-divisional and intra-divisional issues, as assigned and requested by the OST Team Leader or his/her designee. Technical areas may include Logistics, Safety and Security, Operations Center/Facilities Management, Response Readiness, and Urban Search and Rescue.
• Perform special projects related to work throughout the OST.
• Be prepared to deploy overseas in support of Disaster Assistance Response Teams (DARTs) which may require immediate (within 24 hours) deployment as Logistics Coordinator, Safety and Security Coordinator, or take leadership responsibility as Deputy Leader for Operations.
• Be prepared to fill Logistics Coordinator, Safety and Security Coordinator, or Deputy Manager for Operations roles on Washington-based Response Management Teams (RMTs).
• Lead or advise on OST initiatives such as contingency planning, operational planning, and other mechanisms of response readiness.
• Back-fill and support other OFDA staff deploying on a response.
• Complete Contracting Officer’s Representative (COR)/Agreement Officer’s Representative (AOR) certification and serve in the COR/AOR role or alternate role for OST grants, contracts, and cooperative or interagency agreements.
• Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
• As needed, serve on temporary detail within the office to meet operational needs during staffing shortages, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

SUPERVISORY RELATIONSHIP:
The USPSC will take direction from and report to the Operations Support Team Leader or his/her designee.

SUPERVISORY CONTROLS:
Supervisor sets overall objectives and resource available. The USPSC consults with supervisor to develop deadlines, projects and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

13. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

14. START DATE: Immediately, once necessary clearances are obtained.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, disaster management, contingency planning, or a related field), and a minimum of seven (7) years of progressively responsible experience working in emergency relief operations and humanitarian assistance, or a related field.

OR

Master’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, political science, or a related field), and a minimum of five (5) years of progressively responsible experience working in emergency relief operations and humanitarian assistance, or a related field.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
• Offeror is a U.S. Citizen.
• Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
• USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
• Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
• Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
• Ability to obtain a Department of State medical clearance.
• Must not appear as an excluded party in the System for Award Management (SAM.gov).
• Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)
(Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors are listed in priority order from highest to least. The evaluation of QRF responses will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process.)

QRF #1 Please describe your knowledge of the humanitarian assistance community, culture, and objectives, in particular the UN humanitarian community; and sensitivity to the associated technical and political issues. Please include details regarding your experience operating effectively in this community, both in the field and at headquarters level; experience representing organizations and communicating effectively within this community at international forums.

QRF #2 Please describe your knowledge of operational sectors including urban search and rescue, security, logistics, civil-military, and administrative requirements within the international humanitarian context. Additionally, please provide detail regarding your experience effectively communicating procedures, priorities, and processes to other stakeholders with less technical knowledge and also representing organizational equities discussions in high-level discussions or fora.

QRF #3 Please describe your experience serving in a coordinating and managing operational role, such as a Deputy Manager for Operations or Operations Coordinator, or equivalent, in the headquarters and/or field context. Please include examples of how you balanced multiple tasks and priorities within the operational section and planning for or anticipating contingency requirements.

QRF #4 Please describe your experience serving on or leading a team in operational and challenging humanitarian or rescue contexts. Additionally, please include examples of your ability to effectively transform operational experience into policy, training, guidance, agreements, or best practices.

QRF #5 Please describe your familiarity with governmental (local, state, federal) contracting processes and regulations, and how to operate effectively therein.

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified offerors may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. OFDA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

The Offeror Rating System is as Follows:
QRFs have been assigned the following points:
QRF #1 – 15 points
QRF #2 – 15 points
QRF #3 – 10 points
QRF #4 – 5 points
QRF #5 – 5 points

Interview Performance – 30 points

Satisfactory Professional Reference Checks – 20 points

Total Possible Points: 100

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the QRFs shown in the solicitation.

3. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated.

False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

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