USPSC Response Readiness Specialist

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USAID / BHA
Published
April 13, 2021
Location
Washington, D.C.
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Bachelor's
Travel Required?
Not specified
Base Salary
Not specified

Description

SOLICITATION NUMBER: 720BHA21R00030
ISSUANCE DATE: April 14, 2021
CLOSING DATE AND TIME: July 5, 2023, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Field and Response Operations (FARO) is seeking offers from qualified U.S. citizens to provide personal service as a Response Readiness Specialist under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&
sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:

FARO Recruitment Team
E-Mail Address: BHA.FARORecruitment@usaid.gov
Website: www.BHAjobs.net

Any questions on this solicitation may be directed to the FARO Recruitment Team via the information provided above.

Sincerely,
Sonja Stroud-Gooden
Contracting Officer

 

GENERAL INFORMATION

  1. SOLICITATION NO.: 720BHA21R00030
  2. ISSUANCE DATE: April 14, 2021
  3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: July 5, 2023, 12:00 P.M. Eastern Time

This solicitation is open and continuous until July 5, 2023. The following are the closing dates for each review period:

May 12, 2021, 12:00 P.M. Eastern Time

September 1, 2021, 12:00 P.M. Eastern Time

December 22, 2021, 12:00 P.M. Eastern Time

April 13, 2022, 12:00 P.M. Eastern Time

August 3, 2022, 12:00 P.M. Eastern Time

November 23, 2022, 12:00 P.M. Eastern Time

March 15, 2023, 12:00 P.M. Eastern Time

July 5, 2023, 12:00 P.M. Eastern Time

Offerors not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be cancelled at HBMO’s discretion.

  1. POINT OF CONTACT: FARO Recruitment Team, BHA.FARORecruitment@usaid.gov
  2. POSITION TITLE: Response Readiness Specialist
  3. MARKET VALUE: $103,690 - $134,798 equivalent to GS-13 (includes locality pay)

Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington-based PSC, offerors who live outside the Washington, D.C. area will be considered for employment, but no relocation expenses will be reimbursed.

  1. PERIOD OF PERFORMANCE: Two (2) years, with three (3) one-year options.
  2. PLACE OF PERFORMANCE: Washington, D.C.
  3. ELIGIBLE OFFERORS: U.S. Citizens
  4. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
  5. STATEMENT OF DUTIES

 

POSITION DESCRIPTION

BACKGROUND

The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance (BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian assistance overseas in response to all types of international disasters, including slow-onset disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man-made disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual areas:

  • Humanitarian Response activities comprise needs-based humanitarian assistance provided to save lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. Humanitarian assistance is grounded in humanitarian principles and is directed toward the most vulnerable populations.
  • Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations for longer-term recovery as appropriate, and will work in close conjunction with humanitarian assistance. Early recovery is an approach that supports communities impacted by crises to protect and restore basic systems and service delivery. Early recovery builds on humanitarian response efforts and establishes the initial foundations of long-term recovery. Early recovery activities are implemented for a specified, appropriate timeframe that assists populations recovering from an identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk and management of residual risk, which contributes to strengthening resilience and to the achievement of sustainable development. Resilience is the ability of people, households, communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in a manner that reduces chronic vulnerability and facilitates inclusive growth.

BHA has seven offices, as follows:

The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe.  Each geographic office designs, provides, and assesses humanitarian assistance for their respective regions, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience.

The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.

The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high-quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the Bureau’s external engagement with academia and coordinates research to advance the effectiveness, efficiency, and impact of humanitarian and multi-year programming.

The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management.  HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations and infrastructure.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.

 

FARO VALUES

FARO team members ensure that the following division values are incorporated into all aspects of work:

  1. Spiritus Operandi/Espirit De Ops
  • Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.
  • Acting with eagerness and willingness to support one another and work together on tasks.
  • Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.
  • Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.
  1. Positive Interactions
  • Owning how FARO is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.
  • Building a reputation that when FARO is on an issue, it’s going to get addressed.
  • Doing our jobs consistently, competently, and effectively, with a focus on results.
  • Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.
  • Exhibiting partnership and enthusiasm in helping others solve problems; including delivering hard messages with a smile.
  1. Competency
  • Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.
  • Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.
  • Holding a long-term strategic perspective in the face of current crises.
  • Maintaining a global and functional focus for the office.
  1. Resourcefulness
  • Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements, while being flexible to changing needs.
  • Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.
  • Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.
  • Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.
  1. Staff Depth and Sustainability
  • Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.
  • Proactively developing relationships with other industries and communities in order to learn and innovate.
  • Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and FARO liaison positions.
  • Continuing to support and staff responses through a variety of hiring mechanisms and resources.
  • Achieving response readiness while prioritizing personal life for both self and team members.
  • Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.
  1. Commitment to Safety and Security
  • Recognizing that staff safety and security is everyone’s responsibility and enables BHA access in the field.
  • Holding as a hallmark an underlying orientation towards managing risk for staff.
  • Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.
  • Displaying professional conduct and integrity during crisis response operations.
  • Advocating for professional assessments of security risks prior to deployment of staff.

INTRODUCTION

The Response Staffing Support Team (RSST) in the Office of Field and Response Operations (FARO) supports the office’s readiness, resources, and operational capacity to deliver lifesaving assistance during a response. The RSST manages, coordinates, and maintains the office’s disaster response readiness in terms of staffing and response requirements. The RSST also manages and monitors the BHA’s Personnel, Experience, Training, Equipment and Readiness (PETER) portfolio; supports and tracks Position Task Book (PTB) implementation; oversees the Responsible Units (RUs) and reports as needed to the Management Council (MOC) and others on availability of qualified staff for various Disaster Assistance Response Team (DART) and Response Management Team (RMT) positions; tracks staff readiness, PTBs, training, skills, language, deployment history, for reporting and recommending staff for appropriate DART and RMT positions; and manages on-call DART and on-call RMT readiness per Response Management System (RMS) requirements. In close consultation with senior management and RUs, the RSST develops and experiments with new/improved systems to ensure response readiness; supports planning for DART and RMT structures personnel identification and coordination; facilitates readiness drills and exercises; and manages the staffing alert process.

 

OBJECTIVE

The RSST requires the service of U.S. personal services contractors to serve as Response Readiness Specialists to support effective coordination of BHA’s efforts to maintain disaster preparedness and to coordinate the transition within BHA to rapid-response activities during a disaster, especially related to deployment of field teams.

DUTIES AND RESPONSIBILITIES

The Response Readiness Specialist will support and undertake the following activities. He/she will be assisted with this portfolio by other Response Readiness Specialists and occasional additional part-time staff. The Response Readiness Specialist, in consultation with the RSST Leader, and other stakeholders, will:

  • Support and monitor BHA’s Personnel, Experience, Training, Equipment, and Readiness (PETER) system, including:
    • Monitoring implementation and provide support to the RUs.
    • Reporting on staffing readiness.
    • Initiating and facilitating periodic discussions of assumptions and conclusions with the goal of updating it to maintain ongoing relevance to BHA’s current operating environment.
  • Support Position Task Book Implementation:
    • Track completed PTBs.
    • Support linkage between RMS and PTB processes.
    • Support RUs and report as needed on availability of qualified staff for various DART and RMT positions.
  • Track staff readiness, PTBs, training, skills, language, deployment history, etc. for reporting and recommending staff for appropriate DART and RMT positions via the PETER system.
  • Coordinate on-call DART and on-call RMT readiness per RMS requirements. In close consultation with Management Council and RUs, develop and experiment with new / improved systems to ensure response readiness.
  • Support planning for DART and RMT structures for actual or imminent activations, through:
    • Facilitating planning efforts with regional teams.
    • Identifying potential personnel to fill the positions identified.
    • Coordinating with other Ops teams and units
  • Prior to the activation of an RMT, provide relevant support needed to successfully deploy a team to the field.
  • Manage the staffing alert process.
  • Serve as backstops to other teams within the Ops Office, including completing PTBs for the other RUs in the Office. A particular focus will be on serving in the Deputy Manager for Operations role and/or backstopping other teams so that they can serve in that role.
  • Serve as staffing resource to BHA for operational and contingency requirements.
  • Maintain individual readiness for short-term assignments. Interact, as appropriate, with other BHA Teams in order to build and sustain familiarity with their activities.
  • Sign-up for and serve as needed, on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied but may include serving as the Deputy Manager for Operations.
  • As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
  • The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments.
  • Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

SUPERVISORY RELATIONSHIP:

The USPSC will take direction from and report to the RSST Leader or his/her designee.

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resources available. The USPSC consults with the supervisor to develop deadlines, projects and work to be done. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments.

  1. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

  1. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

  1. START DATE: Immediately, once necessary clearances are obtained.

 

MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, or a related field), plus seven (7) years of progressively responsible experience working in emergency relief and humanitarian assistance or related field.

OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, or a related field), plus five (5) years of progressively responsible experience working in emergency relief and humanitarian assistance or related field.

 

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

 

SELECTION FACTORS

(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Offeror is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

 

OFFEROR RATING SYSTEM

The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The rating factors are as follows:

Professional Experience (10 points)

  • Demonstrated experience operating effectively in the humanitarian assistance community, at either the field or headquarters level.
  • Demonstrated experience working on a team focused on addressing time-limited, personnel sensitive issues with high-stake results.

Technical Skills (10 points)

  • Demonstrated experience working with data in systems, software, and databases, including data collection, the creation and production of reports, and data analysis.
  • Demonstrated experience with response team staffing, including tracking readiness and availability, systems development and management, and staff development and training.

Communication Skills (10 points)

  • Demonstrated experience in customer service.
  • Demonstrated experience in the development and implementation of training programs and tutorials to explain systems, software and databases to stakeholders with less technical knowledge.

Interview Performance (50 points)

Satisfactory Professional Reference Checks (20 points)

Total Possible Points: 100

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each factor of the Offeror Rating System in their resume, describing specifically and accurately what experience, training, education and/or awards they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Offeror Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards.

The most qualified offerors may be interviewed and required to provide a writing sample. BHA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. BHA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

 

SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional:  How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: BHA.FARORecruitment@usaid.gov

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