USPSC Support Relief Group Generalist (Multiple Positions)

USPSC Support Relief Group Generalist (Multiple Positions)

USPSC Support Relief Group Generalist (Multiple Positions)

USPSC Support Relief Group Generalist (Multiple Positions)

Published
May 11, 2022
Location
Worldwide, United States of America
Position type
Experience (minimum)
5-10 Years
Education (minimum)
Bachelor's
Travel required?
Not specified
Base salary (minimum)
Not specified

Description

SOLICITATION NUMBER: 720BHA22R00031

ISSUANCE DATE: May 10, 2022
CLOSING DATE AND TIME: May 09, 2023, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Field and Response Operations (FARO), is seeking offers from qualified U.S. citizens to provide personal service as a Support Relief Group (SRG) Generalist under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS

The contractor will be required to show proof that the contractor is fully vaccinated against COVID-19 on or before the first date of onboarding, or submit an approved reasonable accommodation to the CO. If the contractor does not meet this requirement the contract may be terminated.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b& sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:

FARO Recruitment Team
E-Mail Address: BHA.FARORecruitment@usaid.gov

Website: www.BHAjobs.net

Any questions on this solicitation may be directed to the FARO Recruitment Team via the information provided above.

Sincerely,
Digitally signed by Sonja Stroud-Gooden Date: 2022.05.09
12:30:20 -04'00'
Sonja Stroud-Gooden Contracting Officer

I. GENERAL INFORMATION

1. SOLICITATION NO.: 720BHA22R00031

2. ISSUANCE DATE: May 10, 2022

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: May 09, 2023, 12:00 P.M. Eastern Time

This solicitation is open and continuous until May 09, 2023. The following are the closing dates for each review period:

June 10, 2022, 12:00 P.M. Eastern Time
November 18, 2022, 12:00 P.M. Eastern Time
May 09, 2023, 12:00 P.M. Eastern Time

Offerors not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be canceled at HBMO’s discretion.

4. POINT OF CONTACT: FARO Recruitment Team, BHA.FARORecruitment@usaid.gov

5. POSITION TITLE: Support Relief Group Generalist (Multiple Positions)

6. MARKET VALUE: $81,216 - $105,579 equivalent to GS-13 (not eligible for locality pay)

Salaries over and above the top of the pay range will not be entertained or negotiated.

7. PERIOD OF PERFORMANCE: Five (5) years

STATEMENT OF LIMITATIONS ON PERIOD AND PLACE OF PERFORMANCE:
The purpose of this contract is to establish an employee/employer relationship with the contractor to perform services on a temporary, on-call, basis as part of the SRG. BHA intends to contract for these services for a maximum of 250 days per calendar year. Activation days vary but will not exceed 250 days during each contract year.

The level of effort anticipated under this contract will be provided within the terms of this contract at times mutually agreed to by BHA and the contractor. Upon identification of a temporary need within the scope of work, BHA will contact the contractor and provide the following information:

1. Date contractor is needed to report to BHA or assignment in the field
2. Duration of Assignment
3. Place of Performance

The contractor will notify BHA within 24 hours of availability. At the time the contractor accepts the assignment, he/she is expected to commit for the duration of the assignment. While the contractor will be required to commit to a certain time period, it is understood that the exigencies of a disaster may require the assignment to be extended (not to exceed 250 days). The contractor shall notify BHA at the time of commitment if their existing schedule would preclude an extension. Notification of schedule conflicts shall not necessarily disqualify the contractor from the assignment but will simply assist BHA in recruiting a replacement. Subsequently, if the contractor agrees to an extension of the duration of a particular assignment, thereafter, the contractor will be required to give BHA 10 days’ notice for release from the assignment.

8. PLACE OF PERFORMANCE: Worldwide

There may be an initial training program in Washington, D.C. for three months, which will include formal classroom training and on-the-job training; and may include security training. After completion of Washington training, the SRG Generalist will be assigned to the place of performance.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

11. STATEMENT OF DUTIES

POSITION DESCRIPTION

BACKGROUND

The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance (BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian assistance overseas in response to all types of international disasters, including slow- onset disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man- made disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual areas:

● Humanitarian Response activities comprise needs-based humanitarian assistance provided to save lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. Humanitarian assistance is grounded in humanitarian principles and is directed toward the most vulnerable populations.

● Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations for longer-term recovery as appropriate, and will work in close conjunction with humanitarian assistance. Early recovery is an approach that supports communities impacted by crises to protect and restore basic systems and service delivery. Early recovery builds on humanitarian response efforts and establishes the initial foundations of long-term recovery. Early recovery activities are implemented for a specified, appropriate timeframe that assists populations recovering from an identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk and management of residual risk, which contributes to strengthening resilience and to the achievement of sustainable development. Resilience is the ability of people, households, communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in a manner that reduces chronic vulnerability and facilitates inclusive growth.

BHA has seven offices, as follows:

The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic office designs, provides, and assesses humanitarian assistance for their respective regions, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience.

The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.

The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high- quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the Bureau’s external engagement with academia and coordinates research to advance the effectiveness, efficiency, and impact of humanitarian and multi-year programming.

The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations and infrastructure.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.

INTRODUCTION

The Support Relief Group (SRG) is a program developed by BHA to satisfy its growing need for surge capacity. The SRG program brings on board select candidates who work full-time for discrete periods of time, but on an intermittent basis for no more than 2000 hours (approximately 250 days) per calendar year. They can be deployed within hours to facilitate BHA’s response to disasters, or to backfill staff in Washington, D.C. and other locations. SRG staff can be used for activations as short as one day or for up to several months at a time.

The SRG program is managed by the Surge Staffing Team (SST) in BHA's Response Resources Division (R2D). This team maintains a database for all contracted SRG personnel, providing information to the rest of BHA on their availability, skills and previous experiences. SST assists the teams within BHA in choosing the best qualified SRG for any specific task, and provides administrative and personnel support to all SRG. Each SRG incumbent will provide enhancement to the BHA team according to his/her skills. They will be considered part of BHA/Washington resources that can be deployed worldwide.

OBJECTIVE

BHA needs to maintain a roster of SRG personnel to meet its surge capacity objectives. Each SRG is deployable to backfill Washington positions, to be assigned to field offices for staff enhancement, to serve on various response teams, both domestically and overseas, as disaster response demands, and to assess critical situations as warranted.

It takes talented people with unique experiences to provide the best humanitarian aid possible. We are committed to having a workforce that reflects the global communities we serve. We strive to create an inclusive workplace, where everyone brings their authentic selves to work. We invite you to join us in providing humanitarian assistance to save lives and alleviate the suffering around the world.

DUTIES AND RESPONSIBILITIES

● Provide backfill to BHA headquarters or field staff or staff vacancies.
● Develop and maintain a detailed understanding of BHA’s program strategy, implementation, complete program cycle, and management of awards.
● Support team efforts to develop appropriate programmatic strategies for disaster responses and disaster risk reduction efforts.
● Support the development of crisis, scenario, and contingency disaster response plans.
● Provide technical advice (food security, protection, gender, health, nutrition, monitoring and evaluation, data, shelter and settlements, disaster risk reduction, livelihoods, wildfire, supply chain, safety and security, etc.) for humanitarian or ER4 interventions supported by BHA.
● Contribute to technical thought within BHA, within the USG, and through helping to develop and represent policy and technical positions to advance BHA’s technical-related work.
● Interact with non-governmental organization (NGO) partners, other donor agencies, the international humanitarian community, the United Nations (UN), technical clusters and other USAID staff working in the various technical sectors, and attend meetings and other events and forums.
● Review and process all award documentation according to BHA’s Grant Guidelines, USAID Automated Directives Systems (ADS), and Federal regulations including coordinating multi-unit participation and ensuring timely award approval.
● Review, track, and process budgets; award data; post-award management issues; program reports; and feedback throughout all stages of the award process, including entry into appropriate administrative and financial systems and reporting on program objectives.

● Assist in identifying disaster mitigation measures that could be linked to disaster response activities.
● Assist headquarters-based Agreement Officer’s Representatives (AORs) in managing humanitarian awards by providing field-based insights, knowledge, and perspectives.
● Assist technical assessments on the ground, recommend appropriate relief, and facilitate and coordinate USG emergency response activities.
● Support humanitarian logistics and coordinate delivery of relief supplies provided by BHA.
● Represent BHA in meetings with individual partners discussing programmatic and technical priorities, objectives, progress, results, and challenges.
● Represent BHA and USAID humanitarian equities to members of the US Armed forces, other foreign militaries, and international Civil-Military entities.
● Engage in appropriate training as a participant or as a subject matter expert.
● Coordinate with other units within BHA and USAID, as well as other USG organizations to fulfill the response strategy.
● Communicate with participating USG agencies and external organizations to coordinate response activities, in close coordination with the response leadership.
● May serve as needed, on Washington-based Response Management Teams (RMTs), which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied.
● May serve on Disaster Assistance Response Teams (DARTs) which may require immediate (within 24 hours) deployment overseas for an extended period of time.
● Consistently models behaviors that demonstrate a commitment to building and maintaining a non-hostile work environment free of discrimination, bias, unfairness, exclusion, offensive behaviors and harassment of any kind.
● Actively participate in diversity and harassment training opportunities, brown bag sessions or focus group discussions, and workforce diversity initiatives/activities focused on helping to improve the organizational culture.
● Demonstrate consistent accountability for adherence to and knowledge of laws, executive orders, and USAID’s policies which prohibit Equal Employment Opportunity (EEO) and non-EEO infringements as well as the Agency’s zero tolerance for sexual misconduct, including harassment, exploitation and abuse of any kind. Understand reporting criteria and report up in a timely manner.
● Ensure that conduct is not inappropriate or offensive to others by responsibly and intentionally creating a culture of civility and respect whereby both managers and employees are expected to behave professionally at all times.
● Hold self and others accountable for adhering to a zero-tolerance policy for harassment of any form, bullying or any other prohibited behaviors and report objectionable conduct.
● Assists staff in understanding the value of differing perspectives, cultural norms and gender in the work environment.
● Become certified and serve as an AOR/Contracting Officer’s Representative (COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System. They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

SUPERVISORY RELATIONSHIP:
The USPSC will take direction from and report to the R2D Chief or his/her designee. When activated, that person designated will be their supervisor in the Staffing Authorization

SUPERVISORY CONTROLS:
Supervisor sets overall objectives and resources available; the USPSC consults with the supervisor to develop deadlines, projects, and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

13. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

14. START DATE: Immediately, once necessary clearances are obtained.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

High school diploma or equivalent plus at least nine (9) years of experience supporting, managing, advising, or leading the operations, policy, or programming of an international organization. This includes a government agency, national or international NGO, or an international business. Relevant experience and responsibilities must be related to international relations, human rights, international economics, food assistance, public health, disaster management, emergency relief or humanitarian assistance. Please note, experience can be derived from paid work, unpaid work (volunteering), education, internships, or military.

AND

One (1) year of experience in relief or humanitarian assistance efforts to resource-restricted or underserved communities or with donor funding organizations or non government organizations. This experience can be either domestic or international.

OR

Bachelor’s degree plus at least five (5) years of experience supporting, managing, advising, or leading the operations, policy, or programming of an international organization. This includes a government agency, national or international NGO, or an international business. Relevant experience and responsibilities must be related to international relations, human rights, international economics, food assistance, public health, disaster management, emergency relief or humanitarian assistance. Please note, experience can be derived from paid work, unpaid work (volunteering), education, internships, or military.

AND

One (1) year of experience in relief or humanitarian assistance efforts to resource-restricted or underserved communities or with donor funding organizations or non government organizations. This experience can be either domestic or international.

OR

Master’s degree plus at least three (3) years of experience supporting, managing, advising, or leading the operations, policy, or programming of an international organization. This includes a government agency, national or international NGO, or an international business. Relevant experience and responsibilities must be related to international relations, human rights, international economics, food assistance, public health, disaster management, emergency relief or humanitarian assistance. Please note, experience can be derived from paid work, unpaid work (volunteering), education, internships, or military.

AND

One (1) year of experience in relief or humanitarian assistance efforts to resource-restricted or underserved communities or with donor funding organizations or non government organizations. This experience can be either domestic or international.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
● Offeror is a U.S. Citizen.
● Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
● USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
● Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
● Ability to obtain and maintain a Department of State medical clearance throughout the contract.
● Must not appear as an excluded party in the System for Award Management (SAM.gov).
● Satisfactory verification of academic credentials.

OFFEROR RATING SYSTEM
The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The rating factors are as follows:

Professional Experience (40 points)

● Experience working in humanitarian crises in a disaster context from a field, regional, or headquarters-based setting.
● Experience with internal representation (such as within the organization briefing, writing reports, presentation, etc.) to senior leadership on humanitarian operations, program, or policy issues.
● Experience with external representation (such as donors, host country stakeholders, NGOs, etc.) on humanitarian operations, program, or policy issues.
● Experience analyzing a humanitarian situation to inform program approaches or operational strategies.
● Experience working with multiple operational stakeholders across the USG interagency or within the humanitarian community.
● Experience working in a diverse team of program, technical, or administrative staff, working in a humanitarian context.

Interview Performance (50 points)

Satisfactory Professional Reference Checks (10 points)

Total Possible Points: 100

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each factor of the Offeror Rating System in their resume, describing specifically and accurately what experience, training, education and/or awards they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Offeror Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards.

The most qualified offerors may be interviewed and required to provide a writing sample. BHA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection package.

Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. BHA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: BHA.FARORecruitment@usaid.gov

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