Vice President of Shared Services (Finance, Human Resources, Information Technology)

Medical Teams International
January 24, 2018
Tigard, Oregon
Post Type
Experience (minimum)
5-10 Years
Education (minimum)
Travel Required?
Base Salary
Not specified


Reporting to the President and Chief Executive Officer, the Vice President of Shared Services will ideally be located at Medical Teams International office in Tigard, Oregon and will be responsible for providing long term planning, integration and management of key global strategic functions. This new role brings together the critical strategic and administrative activities under one leader with the intention of further increasing the strategic and operational effectiveness, efficiency and speed of these critical functions to help Medical Teams to deploy health services and support to some of the world’s most vulnerable people quickly and nimbly. This position provides executive leadership over critical support functions for the organization including finance, HR, IT, administration, procurement, compliance, risk and safety.

The VP of Shared Services will play a crucial role on the Executive Leadership Team (ExL) to ensure that resources are aligned to support the overall strategic direction of the organization and to strengthen the organizational functioning of the organization, thereby enabling excellent programming and growth.

The right person in this role will share a deep and personal affinity to the Calling of the MTI: “Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world” and the values of the organization including courage, tenacity, accountability, selflessness, and an understanding that we are not alone—God is with us.


The Vice President of Shared Services provides executive leadership of the key strategic functions of finance, human resources, information technology & services, compliance, risk management, procurement, security, and administration. The purpose of this role is to continuously improve the strategic and operational effectiveness, efficiency and speed of these critical functions to increase MTI’s ability to quickly and nimbly deploy health services to some of the world’s most vulnerable people.


  • Work with the President and Chief Executive Officer as well as other Vice Presidents and Directors to lead and manage Medical Teams through a significant strategic and organizational change.
  • Provide visionary leadership and management of the organization’s service functions, to ensure the overall performance and achievement of Medical Team’s vision (“calling”), strategy, and strategic plan ensuring that our support services enable quality program and fund-raising execution.
  • Increase the operational effectiveness and efficiency to help position Medical Teams as a partner of choice in a very competitive humanitarian landscape with the ability to scale up and down in new countries quickly.
  • Set long-term strategic direction for the administrative functions, anticipate key trends, opportunities and vulnerabilities and position functional support to ensure that Medical Teams infrastructure and systems are stable and supports the demands of current programs and future growth.
  • Contribute to overall strategy, leadership, values, culture and decision-making through active membership of the Executive Leadership Team and Senior Leadership Team.
  • Work with our HR team to strengthen and improve Medical Teams employee engagement, talent acquisition and development, as well as leadership development. Help develop, model, and mentor senior leaders to attract and retain talented and gifted staff who are called to serve with Medical Teams.
  • Improve operational effectiveness by overseeing and developing headquarters support services and extending these services to be fully global, inclusive of field focused support systems in finance, human resources, information and digital technology, procurement and supply chain, and compliance and risk.
  • Ensure accountability and support administrative functional areas and the Executive Team by strengthening organizational dashboards and reports, use of data, and trends analysis to measure organizational progress and determine the overall health of the organization and to compare key indicators with global external non-profit standards.
  • Support the Board, the President/CEO, and other fellow Executives or Senior Leaders with insightful input in key organizational decisions.
  • Foster a service mindset and ensure cooperation and engagement with other strategic divisions within the Executive Team including Field Operations and Marketing and Development to ensure a unified strategy across all aspects of our ministry.
  • Employ an effective, diplomatic, and influential communication style that works across a wide range of Medical Teams staff from different countries and cultures to gain support and implement positive and successful change initiatives to improve overall processes and systems.
  • Provide key data and information for the executive team to make complex organizational and strategic decisions based on the right analysis, synthesis, and interpretation of data and trends.

Search Terms: NGO, Non-Profit, Non-Governmental Organization, Faith based, Administration, Global, Humanitarian, Relief, Development, Disaster, Emergency



  • Required: Bachelor’s degree in a related field, e.g., economics, accounting, finance, business administration, information systems, public administration/management.
  • Preferred: Master’s degree in a related field.


  • Minimum 15 years of increasingly responsible work experience in a combination of finance, human resources, compliance, or information technology disciplines (i.e., experience across several of the functions that this role oversees). Financial or accounting background is required.
  • Minimum 7 years of experience applying the above disciplines within an international development or humanitarian context or organization.
  • Ability to support and embrace MTI’s calling/mission.
  • Demonstrated ability to build high performing, nimble, and agile organizations through effective processes, shared support services and systems for global operations in developing nations.
  • Experience developing strategic plans in support of organizational goals and initiatives.
  • History of setting and meeting ambitious targets and taking calculated risks aimed at delivering added value.
  • Extensive record of successful workforce, financial and resource management.
  • Track record of establishing a high performing culture.
  • Governance experience in reporting results to for-profit or non-profit Boards of Directors.
  • Team player with a track record of building, motivating, facilitating and engaging teams; establishing accountability; and developing leaders.
  • Solution oriented.
  • Systems thinker.
  • Innovative.
  • Ability to regularly travel internationally to lower income nations

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