Human Resources Operations Manager

Position Type: Full-time, Salaried, Exempt

Location: Flexible within the DMV area (remote); Must be eligible to work in the U.S.

Starting Salary: $77,000

Closing Date: March 15, 2024

Candidates will be reviewed on a rolling basis. The position will remain open until we have a sufficient pool of diverse candidates who meet the job requirements, at which point we may pause the review of new applications before the stated deadline. Please understand you may not be contacted for several weeks after you apply.

Ideal Start Date: 2-4 weeks after offer

About the Center for Disaster Philanthropy

CDP began in 2010 with the goal of pioneering the practice of strategic disaster philanthropy. Since then, it has grown in its ambition, envisioning a world where the impact of disasters is minimized through thoughtful, equitable and responsive recovery for all. CDP has a $33 million budget and a team of more than 20 staff members working remotely across the U.S.  

CDP is a trusted partner, expert and authoritative resource helping hundreds of individuals, foundations and corporations boost the impact of philanthropic giving in response to disaster and humanitarian crises by supporting equitable recovery and addressing root causes of vulnerabilities worldwide.

In 2022, CDP awarded $28.2 million through more than 117 grants to 99 grantee partners worldwide; demonstrated thought leadership through 15 webinars, 21 external commentaries, 113 blog posts, 43 featured speaking engagements and other events; and served 40 philanthropic partners through consulting efforts.

• In 2020, CDP was a featured nonprofit for the 14th Annual CNN Heroes: An All-Star Tribute.
• CDP has earned Charity Navigator’s Four-Star Charity rating and Candid’s Platinum Transparency seal.

As an organization grounded in racial and intersectional equity, our team members are deeply committed to strengthening communities most vulnerable to disasters because of systemic inequities. We are guided by our values of integrity, boldness and innovation, humility and empathy in all we do in pursuit of our mission.

Bottom line: We aspire to walk the talk of anti-racism and to treat each other and our partners in ways that inspire trust, creativity, learning and care.

Be a part of our fast-growing team that offers countless ways to help communities thrive. Join us!

Responsibilities & Duties

The Human Resources (HR) Operations Manager role is a new position at CDP. This role will interact with a broad range of internal and external constituents and play a key role in support of our mission. Reporting to the chief financial and operations officer (CFOO), the HR operations manager will provide administrative and operational support to the human resources function and the organization’s workforce. Professionalism, the ability to cultivate relationships, and the flexibility to adapt to a growing organization's changing needs and priorities are essential.

As a fully remote workforce, CDP prioritizes employee engagement and relationship building in service of a collaborative culture rooted in equity. To this end, in-person team retreats are scheduled throughout the year in different regions of the U.S. This role will be expected to attend 2-3 retreats per year, which average 3-5 days of travel.

The successful candidate will display the following traits:

You want meaningful work that contributes to the betterment of society. You love being challenged, learning and growing. You have a natural collaborative style and understand that it takes a team. You are a detail-oriented self-starter with strong capacities in prioritization and decision-making. You have exceptional communication skills and the ability to multi-task. You are tenacious and not easily put off by an uphill task. You can discern between what is important and what is urgent, and you are solutions-oriented.

Primary responsibilities include:

The HR operations manager will manage all aspects of human resources operations tasks, including recruitment administration, onboarding and offboarding processes, payroll coordination, administration of the Professional Employer Organization (PEO) platform (TriNet), administrative duties related to performance management, and organizational culture development.

The HR operations manager will be an active member of the growing operations team, which currently includes the director of finance, accounting manager and executive assistant to the CEO. This role serves as a trusted partner of the CFOO to deliver against CDP priorities in alignment with our mission and values centering equity.

This role requires the ideal candidate to have exemplary organizational and time management skills, impeccable attention to detail, and the ability to identify and propose process efficiencies. To perform this job successfully, the individual is expected to handle confidential personnel and organizational information while exercising professionalism and discretion.

Recruitment

• Manage the recruitment process, including coordinating job description creation or revision, job posting, candidate screening, interview scheduling, and reference checks coordination, in accordance with CDP’s equitable hiring practices guidelines.
• Administer and maintain applicant tracking system, including updating templates and key fields for maximizing the system’s use and metrics tracking.
• Maintain a competency-based interview questions bank for hiring managers to use and reference. Assist in the development of competency/role-specific questions as needed.
• Maintain recruitment files in accordance with established processes and document retention policy and procedures.
• Maintain and update standard operating procedures (SOPs) related to recruitment processes.
• Collaborate with hiring managers throughout the recruitment process, supporting each step as needed.

Onboarding

• Manage the onboarding process, including coordinating all pre-employment tasks such as offer letter, benefits overview, equipment delivery and IT onboarding.
• Conduct orientation for new hires and provide an overview of CDP’s operations and processes.
• In collaboration with the director of finance, onboard new hires into the PEO platform.
• Manage the HR workspace in Redbooth, CDP’s task management platform.
• Maintain personnel files in Dropbox, ensuring compliance with regulatory requirements.
• Schedule new hires' first-week meetings as needed.
• Maintain and update SOPs and onboarding documentation as needed.

Payroll and benefits coordination, PEO manager

• Ensure payroll information is gathered for the bi-weekly payroll, including any personnel action changes (new hires, changes of status, termination requests, etc.).
• In collaboration with the CFOO, coordinate the open enrollment process via the PEO platform. Effectively manage staff questions related to enrollment or renewals. Liaise between staff and TriNet as needed.
• Manage overall vendor relationship with PEO (TriNet), including staying informed about platform changes and updates. Become an expert user of the tool to ensure CDP utilizes it to its maximum functionality.

Offboarding

• Process CDP’s offboarding tasks and coordinate with different teams as needed.
• Coordinate with IT vendor termination protocols and collect CDP’s equipment if applicable.
• Close out employee personnel files and archives appropriately.

Performance management and organizational culture support

• Process administrative tasks related to performance management, including tracking evaluations, work plans and other documents, are submitted to HR in a timely manner.
• In collaboration with the CFOO, implement the performance management function in TriNet. Train staff on its use and document instructions as needed.
• Coordinate access to Racial and Intersectional Equity (RIE) and other organizational culture-related resources for all staff.
• Provide recommendations for the employee handbook, policies and procedures.
• Understand and support the goals of the organization, performance objectives, etc., while helping enforce, explain, and teach policies and procedures.

Other duties as assigned

• Serve on committees, panels and task forces at CDP as appropriate and as available.
• Represent CDP positively and professionally in meetings and other external engagements.
• Perform other duties and job-related tasks that may be assigned.

This position reports to the CFOO but works in service of the whole organization.

Required qualifications

• ≤ 5 years of relevant, progressive professional experience in the human resources function.
• Bachelor's degree or equivalent work experience.
• Working knowledge of the entire HR cycle.
• Proven ability to complete multiple tasks with similar deadlines thoroughly, timely, and accurately.
• Intermediate plus level skill in the utilization of Human Resources Information Systems (HRIS) systems.
• An in-depth knowledge of Microsoft Office software, Outlook, Word, Excel and PowerPoint.
• Familiarity with project management tracking methods.

Preferred skills and qualifications

• Nonprofit work experience, including time tracking for restricted funding.
• Ability to think strategically about process improvement.
• Ability to work remotely with minimal direct supervision.
• Strong oral and written communication and interpersonal skills.
• Willingness to learn and grow.

Personal characteristics

• Commitment to the values intrinsic to CDP’s mission and strategy.
• Energetic and eager to tackle new projects and ideas.
• High tolerance of ambiguity and appetite to tackle issues in a constructive way.
• A team player capable of cultivating productive relationships across teams.
  • Sense of humor.

The Center for Disaster Philanthropy’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status and all other classifications protected by law in the locality and/or state in which you are working.

We welcome and encourage applicants with non-traditional career paths. If you don’t meet the qualifications outlined here, please apply and tell us how your experiences would equip you for the job.

To Apply

Qualified candidates should submit their resume and a cover letter via this link. Applications must highlight competencies against requirements.

All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period.

Due to the expected volume of applications, only finalists will be notified. No phone calls, please.