February 3, 2023
Washington, D.C.
Position type
Experience (minimum)
5-10 Years
Education (minimum)
Not specified
Travel required?
Not specified
Base salary (minimum)
Not specified


Senior Creative and Digital Manager

About InterAction

InterAction is the largest U.S. based coalition of international nongovernmental organizations (NGOs) with nearly 190 members working around the world in low- and middle-income countries, fragile and post-conflict states, and emerging/growth economies. Member organizations are large and small, secular and faith-based, with a focus on people living in the world’s most poor and vulnerable places. The U.S. public, foundations, and governments support the work of our member NGOs that collectively invest and manage more than $15.4 billion a year.


InterAction revenues come from dues, government grants, private foundation and corporate grants, and a growing fee-for-service program portfolio. Using its collective voice and convening power, InterAction seeks to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change – that advance human dignity, human potential, and self- determination.


Position Description

InterAction seeks a Senior Creative and Digital Manager to serve on the Communications team in managing and leading the digital and creative process of all external facing content. Working with the Senior Director of Communications and External Engagement, the Senior Creative and Digital Manager implements and manages InterAction’s digital strategy – including, but not limited to, administration and maintenance of the website and managing the use of digital media platforms.


The Senior Creative and Digital Manager provides expertise and support to InterAction and its staff in graphic design, online branding, e-marketing, social media, analytics, and event marketing and branding. S/he communicates InterAction’s story and arguments through clear, visually compelling design—both print and digital.


The successful candidate will have a strong graphic design background, ideally coupled with substantive experience in digital media, interactive content creation, and print design.


Position TypeLocation: Full-time Washington, DC

This position is expected to work from InterAction’s office in Washington, DC, a minimum of 1-2 days per week, as per current InterAction policy (subject to change). There are no extraordinary physical requirements for the performance of the essential functions of this position. InterAction will make reasonable accommodations to enable individuals with disabilities to perform essential functions.



Essential Digital Strategy and Implementation Functions:

  • Leads the organization’s overall social media strategy and produces the digital editorial calendar.
  • Maintains the organizations’ website, Facebook, Twitter, Instagram, LinkedIn, and YouTube accounts.
  • Produces the organization’s newsletter and ensures wide distribution.
  • Develops innovative content for InterAction’s websites, social media platforms, and blogs.
  • Generates weekly digital analytics reports and provides analysis for improvement.
  • Delivers expertise and assistance when programs have a digital component, including brainstorming ideas, helping craft a digital plan and looking at data to determine ROI.
  • Identifies and provides new digital training opportunities for staff to build capacity for robust social media presence.


Essential Graphic Design Functions:

  • Work with the Senior Director of Communications to develop and maintain a consistent brand identity throughout all printed and online marketing materials.
  • Collaborate with the InterAction team to design and produce printed collateral, including brochures, long-form reports, signage, one-pagers, and easy to use templates.
  • Manage and oversee the design and production of all outward facing material
  • Build and manage the photo and video library.
  • Establish and maintain relationships with professional photographers and videographers.




  • Undergraduate degree and minimum of seven years’ experience in digital communications/graphic design.
  • Strong communications and presentation skills.
  • Strong writing and proof-reading skills for communications and public relations tools, including press releases, statements, fact sheets, etc.
  • Experience creating digital communications plans and campaigns.
  • Track record of directly managing organizational social media accounts like Twitter, Facebook, LinkedIn, and Instagram.
  • Experience in email marketing best practices—emphasis on knowledge of email marketing platforms such as MailChimp and Constant Contact.
  • Proven understanding of website content development and management and a solid understanding of fundamental tools used in online promotion and marketing, including digital analytics.
  • Excellent organizational and decision-making skills and the ability to initiate work, manage multiple projects, and set priorities independently.
  • Experience identifying complex problems and developing creative solutions.
  • CMS management experience required. WordPress preferred.
  • Extensive experience with Adobe Suite with an emphasis on Premiere Pro and InDesign.
  • Expert on digital and social trends and integrating new methods into existing strategies.
  • Robust portfolio of both print and digital marketing materials.


Supervisory Responsibilities:

The Senior Creative and Digital Manager will supervise the Communications Associate position.



Expected Start Date:

March 15, 2023


Reports to:

Senior Director of Communications



Limited (less than 5%)


Salary & Benefits

The salary range is $80,000 To $95,000 and includes an excellent benefits package.



To Apply:

  • Please upload to ADP, a cover letter, resume and graphic design portfolio to:


  • Position is open until filled but applications received before February 15 are preferred; applications will be reviewed as they are received.
  • All applicants must be able to provide documentation that they are legally eligible to work in the United States.
  • Due to the expected volume of interest, only candidates considered will be contacted. No phone calls, please.

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