USPSC Humanitarian Information Team Deputy Team Lead
U.S. Agency for International Development 1300 Pennsylvania Avenue, NW
Washington, DC 20523 www.usaid.gov
SOLICITATION NUMBER: 720BHA22R00052
ISSUANCE DATE: September 6, 2022
CLOSING DATE AND TIME: October 3, 2023, 12:00 P.M. Eastern Time
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)
Dear Prospective Offerors:
The United States Government (USG), represented by the U.S. Agency for International Development
(USAID) Office of Global Policy, Partnerships, Programs, and Communication (G3PC) is seeking offers
from qualified U.S. citizens to provide personal service as a Humanitarian Information Team Deputy
Team Lead (DTL) under a United States Personal Services Contract (USPSC), as described in the
USAID will evaluate all offerors based on stated evaluation criteria. USAID encourages all
individuals, including those from disadvantaged and under-represented groups to respond to the
Submittals must be in accordance with the attached information at the place and time specified.
Offerors interested in applying for this position MUST submit the following materials:
1. Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked
per week for each position. Any experience that does not include dates (month/year), locations, and
hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related
skills, or job-related honors, awards or accomplishments. Failure to identify an academic
discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).
Your resume must contain sufficient information to make a valid determination that you fully meet
the experience requirements as stated in this solicitation. This information must be clearly
identified in your resume. Failure to provide information sufficient to determine your
qualifications for the position will result in loss of full consideration.
2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form
must be physically signed. Electronic signatures will not be accepted. AID 309-2 is
available at http://www.usaid.gov/forms.
NOTE REGARDING ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS
The contractor will be required to show proof that the contractor is fully vaccinated against
COVID- 19 on or before the first date of onboarding, or submit an approved reasonable accommodation
to the CO. If the contractor does not meet this requirement the contract may be terminated.
NOTE REGARDING UNIQUE ENTITY IDENTIFIER (UEI) NUMBER AND THE SYSTEM FOR AWARD MANAGEMENT
All USPSCs with a place of performance in the United States are required to have a Unique Entity
Identifier (UEI) number and be registered in the System for Award Management (SAM) database prior
to receiving an award. You will be disqualified if you either fail to comply with this requirement
or if your name appears on the excluded parties list. The selectee will be provided with guidance
regarding this registration.
All new SAM.gov entity registrations require a signed notarized letter identifying the authorized
Entity administrator for the entity associated with the UEI number. Additional information on the
format of the notarized letter and where to submit can be found via the below Federal Service Desk
Instructions to obtain a UEI can be found via the SAM.gov link.
Offerors can expect to receive a confirmation email when offer materials have been received.
Offerors should retain for their records copies of all enclosures which accompany their offers.
Your complete resume must be emailed to:
G3PC Recruitment Team
E-Mail Address: BHA.G3PCRecruitment@usaid.gov Website: www.BHAjobs.net
Any questions on this solicitation may be directed to the G3PC Recruitment Team via the information
Sonja Stroud-Gooden Contracting Officer
I. GENERAL INFORMATION
1. SOLICITATION NO.: 720BHA22R00052
2. ISSUANCE DATE: September 6, 2022
3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: October 3, 2023, 12:00 P.M.
This solicitation is open and continuous until October 3, 2023. The following are the closing dates
for each review period:
October 6, 2022, 12:00 P.M. Eastern Time
February 3, 2023, 12:00 P.M. Eastern Time
June 5, 2023, 12:00 P.M. Eastern Time
October 3, 2023, 12:00 P.M. Eastern Time
Offerors not selected during a previous review period must reapply in order to be considered for
positions available in subsequent review periods. A review period may be canceled at the
Contracting Officer’s discretion.
4. POINT OF CONTACT: G3PC Recruitment Team, BHA.G3PCRecruitment@usaid.gov
5. POSITION TITLE: Humanitarian Information Team Deputy Team Lead
6. MARKET VALUE: $126,233 - $164,102 equivalent to GS-14 (includes locality pay)
Salaries over and above the top of the pay range will not be entertained or negotiated. If the position is for a Washington based PSC, offerors who live outside the Washington, D.C. area
will be considered for employment, but no relocation expenses will be reimbursed.
7. PERIOD OF PERFORMANCE: Five (5) years
8. PLACE OF PERFORMANCE: USAID/Washington
Relocation expenses will not be reimbursed for U.S. based positions.
9. ELIGIBLE OFFERORS: U.S. Citizens
10. SECURITY LEVEL REQUIRED: Secret
(If there is a change in circumstances requiring access to National Security information classified
at the Top-Secret level, the offeror may be asked to obtain and maintain a Secret up to Top
Secret/Sensitive Compartmented Information level clearance after award.)
11. STATEMENT OF DUTIES
The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance
(BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian
assistance overseas in response to all types of international disasters, including slow- onset
disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man- made
disasters such as conflict or war. BHA is responsible for planning, coordinating, developing,
achieving, monitoring, and evaluating international humanitarian assistance falling into two
● Humanitarian Response activities comprise needs-based humanitarian assistance provided to save lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. Humanitarian assistance is grounded in humanitarian principles and is directed toward the most vulnerable populations.
● Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations
for longer-term recovery as appropriate and will work in close conjunction with humanitarian
assistance. Early recovery is an approach that supports communities impacted by crises to protect
and restore basic systems and service delivery. Early recovery builds on humanitarian response
efforts and establishes the initial foundations of long-term recovery. Early recovery activities
are implemented for a specified, appropriate timeframe that assists populations recovering from an
identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk
and management of residual risk, which contributes to strengthening resilience and to the
achievement of sustainable development. Resilience is the ability of people, households,
communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in
a manner that reduces chronic vulnerability and facilitates inclusive growth.
BHA has seven offices, as follows:
The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America
and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic
office designs, provides, and assesses humanitarian assistance for their respective regions,
including assistance related to responding to, recovering from, and reducing the risk of man-made
and natural disasters, while linking with other USAID investments that build resilience.
The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and
influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.
The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high-
quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the
Bureau’s external engagement with academia and coordinates research to advance the effectiveness,
efficiency, and impact of humanitarian and multi-year programming.
The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management.
HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations and infrastructure.
The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and
international humanitarian needs in key functional areas, including supply-chain management,
procurement, logistics, oversight, and operational coordination with the U.S. military.
The Office of Global Policy, Partnerships, Programs, and Communication (G3PC) directs the Bureau’s leadership in global humanitarian policy, showcases BHA’s life-saving work through strategic communication and information, and manages collaboration with external stakeholders, including public and private partners, international and multilateral organizations, non- governmental organizations (NGOs), academic institutions, and the U.S. Interagency. The office is organized into seven divisions, namely, Humanitarian Policy and International Systems; Humanitarian Multilateral; Humanitarian Organizations and Partnerships; Private Sector Engagement, Diaspora, and Innovation; Global Capacity and Leadership Development; U.S. Engagement, Strategy, and Programs; and Strategic Communications and Humanitarian Information (SCHI). G3PC, through its SCHI Division, plays a critical role in strategic communications and humanitarian information and is responsible for providing strategic communications guidance for the Bureau, as
well as managing and coordinating bureau-level external and internal communications. This
includes positioning BHA as a leader in humanitarian messaging by best showcasing our high-profile disaster responses and creating a wide range of public information products with close coordination with other external communications and press offices within USAID and the broader USG interagency.
This division also analyzes BHA’s communication activities, develops and implements comprehensive strategies, and creates content to increase awareness of BHA’s impact and value added to internal and external audiences. The two Humanitarian Information Teams (HITs) within the SCHI Division monitor and report on humanitarian conditions around the globe and are responsible for a wide range of public and internal products that inform audiences of these humanitarian situations and USG
BHA/G3PC requires the services of a HIT Deputy Team Lead (HIT DTL) based in Washington,
D.C. to be available for deployment to disaster zones and conflict-affected areas in order to
support and sustain quality reporting on international humanitarian crises and USG response. The
HIT DTL will support the management of one of the two HITs. The HIT DTL will oversee the day-to- day work of Information Officers (IOs) who are monitoring and reporting on humanitarian conditions and response activities, compiling and disseminating information about USG humanitarian activities, and producing a wide range of public and internal information products.
The DTL will oversee the quality control of the humanitarian reporting generated by the IOs. The
DTL will manage the day-to-day operation of the regional portfolio including staffing, task
delegation, and staff development and management. The DTL will report to the HIT Team Lead (TL) and BHA’s SCHI Division Chief and will work closely with other teams in the division.
DUTIES AND RESPONSIBILITIES
● Operate with independence in coordination with supervisor to provide general oversight and
manage overall quality control process for a regional IO team, including regular product reviews,
as well as developing and enforcing performance quality standards.
● In coordination with the HIT Team Leader, provide general management and supervision of a
regional IO team including onboarding and training new staff, conducting staff performance reviews,
and participating in recruitment and hiring processes.
● Support general oversight and overall quality control process for a regional IO team, including
regular product reviews, as well as developing and enforcing performance quality standards.
● Coordinate with the HIT TL, SCHI Division leadership, and other staff to review, establish, and
maintain process and product guidance documents common to all regional IO teams in support of
establishing a single USAID humanitarian voice.
● Coordinate with SCHI Division leadership to recommend, determine, and communicate staffing and deployment assignments to division staff. In coordination with regional team staff and disaster
response team leads, engage at a representational level with BHA, USAID Mission, U.S. Embassy,
other USG personnel, as well as other donor government representatives and UN/PVOs/NGOs/PIOs, to present an inclusive and comprehensive picture of U.S. humanitarian response efforts in information products.
● Engage with USAID humanitarian staff to track disaster response needs and determine appropriate
and strategic ways to address information product demands.
● Create and maintain a collaborative and effective team environment while setting the tone and
example for open communication and regular coordination; a work environment conducive to mutual respect; clear expectations for performance; and clear delegations of roles, responsibilities, and
● Mentor subordinates to build technical and other professional skills which meet the professional
goals of staff and the needs of BHA.
● Create a culture of civility and respect whereby both managers and employees are expected to
behave professionally at all times.
● Work with division and G3PC leadership to identify and address structural barriers to DEI in
● Attend humanitarian coordination and other meetings in Washington, D.C., and in crisis zones
and collaborate closely with information counterparts from humanitarian organizations,
including UN agencies and NGOs, to ensure that all relevant humanitarian information is obtained
and incorporated into humanitarian field products and provided to Washington, D.C.-based IOs in a timely manner.
● Lead on high-level, high-visibility information requests, drafting and/or coordinating input,
and obtaining clearances to see product through to finalization.
● When needed, perform the duties of an IO, including to collect and synthesize information
pertaining to regional humanitarian situations and response efforts, as well as draft, edit,
appropriately format, and disseminate a wide range of internal and external information products in Washington, D.C., and overseas.
● When deployed overseas as an IO:
o Produce field notes, trip reports, meeting and call notes, updates, reporting cables, public
reports, and other information products, as needed.
o Manage data and produce or facilitate the production of a range of visual information products,
such as maps, photos, tables, and charts.
o Assist in the preparation of agendas and briefings for official USG visitors.
o Obtain appropriate clearances for all information products created.
o Participate in meetings with BHA partners, humanitarian assessments, and site visits in order to
obtain information for field reports.
● Prepare and/or provide substantive assistance in the preparation of strategies for BHA strategic
communications and humanitarian information initiatives, as appropriate.
● Contribute to Office-and-Division-wide initiatives to advance BHA/HIT strategic interests.
● Serve, as needed, on Washington, D.C.-based Response Management Teams (RMTs), which provide
support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The dutieson RMTs will be varied.
● Serve, as needed, on DARTs and other field teams, which may require immediate (within 24 hours)
deployment overseas for an extended period of time.
● As needed, may serve on temporary details within the bureau. Duties performed while on detail
will be aligned with the Team’s existing duties and responsibilities as well as directly related to
the statement of duties provided.
● Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work
environment free of discrimination, bias, unfairness, exclusion, offensive behaviors, and
harassment of any kind.
● Contribute to a collaborative, respectful, and professional work environment by demonstrating
partnership and teamwork to accomplish team, office, and Bureau objectives.
● Participate in office-wide efforts on diversity, equity, and inclusion (DEI), including those
related to Bureau programs, partners, staffing, professional development, and other key areas.
● Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s
Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in the Contract/Assistance Performance Assessment Review System. They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.
The USPSC will take direction from and report to the Humanitarian Information Team Deputy Team Lead (HIT TL) and Strategic Communications and Humanitarian Information (SCHI) Division Chief or his/her
Supervisor provides administrative directions in terms of broadly defined missions or functions.
The USPSC independently plans, designs and carries out programs, projects, studies or other work.
Results are considered authoritative and are normally accepted without significant change.
12. PHYSICAL DEMANDS
The work is generally sedentary and does not pose undue physical demands. During deployment on
DARTs (if required), and during site visits, there may be some additional physical exertion
including long periods of standing, walking over rough terrain, or carrying of moderately heavy
items (less than 50 pounds).
13. WORK ENVIRONMENT
Work is primarily performed in an office setting. During deployment on DARTs (if required), and
during site visits, the work may additionally involve special safety and/or security precautions,
wearing of protective equipment, and exposure to severe weather conditions.