Deputy SVP, Global Humanitarian Emergency Programs
Position Title: Deputy SVP, Emergency Programs (internal title)
Department: Global Programs
Location: Remote, United States *
Reports to: SVP, Programs
Direct Reports: 5 direct reports (4 Directors and 1 Associate), 17 indirect reports
Assignment Type: Full-time
Compensation: $194,920 to $228,145
Application Deadline: January 9, 2023 - our recruitment process will begin on this date, so please note that you may not hear from us until then. We will continue to consider candidates after this deadline on a rolling basis.
Application Requirements: No cover letter is required. Please provide answers to the questions provided when submitting your application.
Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.
About the position:
Americares Emergency Programs provides humanitarian assistance to people affected by disasters, civil conflict, and disease outbreaks around the world and in the United States. The organization responds to an average of 30 incidents each year, including major outbreaks and disasters such as the current war in Ukraine, the 2010 Haiti earthquake, the COVID-19 pandemic, and the 2014 West Africa Ebola Outbreak, as well as regional and localized events that never make the headlines but devastate lives.
The Deputy SVP of Emergency Programs will strategically lead and enable the Emergency Programs team to respond to sudden onset and protracted disasters, around the world, including within the United States. They will enable continuous improvement of our response effectiveness through partnership and technical expertise in our key focus areas (medicine security, women’s and children’s health, infectious disease, diabetes and hypertension, mental health, and community health), exceptional management and mentorship to the Emergency Programs team, and efficient and effective cross-functional partnership with internal and external stakeholders.
In the first 90 days, the DSVP will begin to develop strong relationships with the Emergency Programs team members, as well as program leadership and the executive leadership team. The DVSP will begin to become well-versed in articulating our Emergency Programs team activities and responses, and how they align with the Americares strategic and operational plans, and take over management of the team budget.
In the first 6 months, the DSVP will assess the current structure of the team against expected goals, and work closely with the Emergency Programs team, the Chief Program Officer and other key stakeholders on process efficiencies, while engaging with Program leadership and the Strategy team in the development and implementation of a longer-term vision and structure. The DSVP will continue developing strong relationships and work-flows with other teams such as the Technical Unit, US Programs, Global Programs, People and Talent, Gift in Kind Operations, Finance, Development and Marketing and Communications, and will increasingly become the spokesperson for the Emergency Response Program.
In the first year, the DSVP will evaluate and adapt workplans for how Americares balances ongoing responses with continued and increasing global responses as well as a robust portfolio of organizational non-emergency programs work and begin the groundwork of globalizing how we respond from our Stamford, CT headquarters and regional offices. The DSVP, with the Emergency Programs Team and key stakeholders, will develop guidelines to operate strategically while remaining flexible to respond to sudden onset disasters.
- Oversight of humanitarian assistance implementation for Americares Emergency Programs in the US and globally
- Develop and regularly reassess a strategic and operational plan for Emergency Programs including matrixed workflows across programs teams.
- Foster a culture of safeguarding, protection, and accountability to affected populations throughout EP operations and programs, ensuring Emergency Programs incorporate and adhere to international best practices and standards
- Oversees, works with, supports, and provides management support to: Directors(s)for Americares Emergency Programs in Readiness, US Sudden Onset, Global Sudden Onset, and Protracted and Complex Humanitarian Situations
- Work closely and partner with Americares Development, Marketing and Communications, People and Talent, Finance, and other key departments, particularly at the onset of and throughout an emergency response.
- Works with direct reports to ensure best delivery and results in humanitarian assistance implementation throughout Emergency Programs:
- Timely and quality deliverables, reports, meetings, communication, and coordination with key HQ stakeholders, and program donors
- Anticipate/respond to any needs or issues that may impact programmatic deliverables and/or operational infrastructure, suggesting appropriate solutions/mitigation measures
- Identify and promote opportunities for the sharing of information/lessons-learned between staff and field locations
- Coordination of compliance with Americares and host-country laws, policies, rules, and operating procedures in collaboration with People and Talent and relevant stakeholders
- Oversee budgets and expenditures
- Work with Monitoring and Evaluation team to ensure timely data collection for feedback and reporting
- Maintains and deepens Americares global partnerships and seeks new global partnerships to be leveraged across domestic and global emergency efforts.
- Coordinates and collaborates with Deputy SVP Global Programs, VP/CMO for the Technical Unit, and VP US Programs in implementing Emergency Programs
- Works with Americares Technical Advisors on implementation of programming interventions in relevant technical areas (i.e. Mental Health and Psychosocial Support and Water, Sanitation and Hygiene)
- Monitor and support the transition of emergency responses to on-going programs
- Serve as the primary spokesperson for the Emergency Programs department across all forms of media, including national TV, digital, radio, print and podcasts and write blog posts and/or opinion pieces with support from the Marketing and Communications department
- Promote the organization’s mission and Emergency Programs’ work by speaking publicly about organizational initiatives and successes with the media, at conferences and partner events
We’d love to hear from you if:
- You have demonstrated experience and expertise (minimum 10 years) in US and international emergency management (particularly emergency response, sudden onset and complex crises, and internal readiness), with deep connections to those working on the front lines of response
- You are a proven strategic thinker and can translate the bigger picture of your strategic vision into concrete and actionable goals that align to a broader organizational mission and vision.
- You are well-versed in global standards and trends shaping humanitarian action, and have clear ideas and strategies for integrating these into practice
- You have demonstrated experience implementing and managing emergency medical teams responding to disasters or outbreaks.
- You have demonstrated experience in Americares key health and program priorities (medicine security, mental health, women’s and children’s health, infectious disease, and hypertension and diabetes).
- You have managed and mentored large, complex teams of more than 15 high-performing team members.
- You have excellent public speaking experience, where you represented the brand and mission of your organization
- You have an exceptional ability to collaborate across internal and external stakeholders, including global staff members, partners, global roster members, donors, and media
- You have a deep understanding of other cultures and the ability to navigate difficult situations in cultures different than your own
- You have a steadfast commitment to upholding diversity, equity, and inclusion values within the organization and Emergency Programs work globally
- You have language fluency in at least one of our core languages: Spanish, Tagalog, Hindi, Kiswahili, Haitian Creole (this would be a plus, but is not a requirement)
- You have an ability to travel, approximately 10-20%
- You have US work authorization (required)
Americares Core Competencies:
- Ownership and results
- Problem solving
- Equity and inclusion
- Teamwork and conflict resolution
- Strategy and planning
- Decision making
What you can expect:
- Video interview with People and Talent
- Video interview with Emergency Program team leadership
- An assignment and panel interview with key stakeholders
- Video interview with President and CEO
- Reference Checks
- Offer, background check, and meet and greet with entire Emergency Programs team
As a global health organization, we are committed to ensuring a safe environment for our staff, partners, and visitors. All Americares staff and visitors who are on-site at any of our locations or will be traveling for work are required to be fully vaccinated (which includes a booster, when eligible) against COVID-19 unless an exemption required by law is applicable.
Americares is currently authorized to support remote work employees in the following locations: Alabama, Arizona, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Virginia, and Washington. #LI-REMOTE
Americares is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender expression, pregnancy or pregnancy-related condition, age, national origin, ancestry, physical or mental disability, genetic information, marital status, veteran status, or any other characteristic protected by law.
To request a disability accommodation to participate in the job application or interview process, please contact us at firstname.lastname@example.org.