The Program Assistant is responsible for providing administrative and operational support to the Mental Health Program Global Behavioral Health team. The Program Assistant will maintain calendars; receive and compose correspondence and inquiries; manage program data; handle logistics of domestic and international travel; draft contracts and MOUs, budgets, salary allocations and expenditures, donor reports, departmental reports, and other development or communications materials; organize meetings and events; and liaise with other administrative and technical staff across the Carter Center. This position will report to the Senior Associate Director, Mental Health Program. Due to the travel locations, Hostile Environment Awareness Training (HEAT) will be required.

FORMAL JOB DESCRIPTION:

• Provides administrative and logistical support for projects, initiatives, and programs within an NGO environment.
• Assists assigned managers and team members by maintaining calendars, receiving and composing communications as correspondence, and replies to inquiries.
• Handles preparations, scheduling, logistics, and other various requirements for domestic and international travel.
• Drafts contracts, budgets, and donor reports with direction from manager. Processes financial documents including contracts, expense reports, invoices, etc.
• Writes routine reports and correspondence, and assists with the development of project/program materials.
• Organizes meetings and events. Works with and maintains data management and filing for projects/program.
• Serves as an administrator of work product with other programs/departments, i.e. finance, program development, public information, etc.
• Liaises and communicates with project consultants and field office staff, providing logistical and administrative support, as directed.
• Conducts research and provides support to one or more staff members in regards to project and programmatic efforts.
• May supervise work study students and volunteers.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent AND five years of administrative experience, OR a bachelor's degree.
• Proficiency with various personal computer software applications.

PREFERRED QUALIFICATIONS:

•  Applicant should be detail-oriented, well-organized, and committed to excellence, with a demonstrated capacity for building strong interpersonal relationships, problem-solving, and good judgment.
•  International operations, accounts payable and receivable/expense processing and monitoring experience is desirable.
• Prior living or working experience in a developing country and non-English language skills are valued assets.
• Strong written and communication skills is preferred.
• Experience working in a fast-paced, complex, detail-oriented professional office environment.
• Strong discretion and tact and the ability to maintain Confidentiality.
• Proficiency in working knowledge of various personal computer software applications, e.g. Teams, Zoom, Microsoft Word, PowerPoint, SharePoint, and Excel.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines. The Carter Center reserves the right to change remote work status with notice to employee.

Applicants must be currently authorized to work in the United States for any employer.

The Carter Center requires employees to be fully vaccinated against COVID-19 or have an approved exemption.