An officer at this level will be deployed in a busy Level 3B Hospital and will be responsible for managing all administrative services. They will oversee and coordinate administrative functions to ensure efficient, compliant, and patient-centered service delivery in the facility, supporting clinical operations and strengthening overall performance in line with Ministry of Health standards.

Key Responsibilities:

• Oversee daily administrative operations of the hospital
• Develop and implement hospital policies and procedures in line with Ministry of Health (MOH) guidelines
• Manage hospital budgets, financial planning, and resource allocation
• Supervise administrative staff and coordinate HR functions including recruitment, training, and performance management
• Ensure compliance with government regulations, public service policies, and healthcare standards;
• Coordinate procurement and supply chain management of medical and non-medical supplies;
• Prepare and present administrative and financial reports to hospital management and county health authorities;
• Strengthen partnerships with stakeholders including county government, NGOs, and community representatives
• Oversee maintenance of hospital facilities and assets
• Promote quality improvement and patient-centered service delivery
• Health Fleet Management
• Maintain Health assets and liabilities
• Ensure safety and security of employees and patients within the hospital premises in accordance with the Occupational Safety and Health guidelines
• Coordinate the preparation of the hospital annual operating plan and budget
• Ensure reliable provision and efficient utilization of electricity, water, gas and communication supplies to the hospital.
• Prepare and submit monthly and quarterly reports to the Medical Officer in Charge.

Key Result Areas:

• Infrastructure development and maintenance
• Human resource management and development
• Performance management
• Financial management and sustainability
• Occupational Safety and Security
• Satisfaction surveys
• Quality assurance
• Procurement Security for staff and patients
• Provision of utilities
• Hospital fleet management
• Facilities and assets management
• Records and Information management

Required Qualifications and Experience:

• Higher National Diploma as well as relevant professional qualification.
• Desired, 5 years relevant working experience
• Higher level technical expertise that requires moderate to long range planning, analysis, problem solving and reporting

Essential Skills and Core Competencies

• Healthcare Systems Knowledge: Understanding hospital operations, clinical workflows, and regulatory compliance. Financial Management: Budgeting, cost control, and resource allocation.
• Human Resource Management: Staffing, performance management, and labor laws.
• Quality and Risk Management: Patient safety, accreditation standards (ISO, JCI).
• Leadership and Communication: Ability to lead multidisciplinary teams and engage stakeholders.
• Data Analysis and IT Skills: Familiarity with health information systems and data-driven decision-making.

Safeguarding

For this position one should demonstrate a commitment to upholding the highest standards of integrity and professional conduct by preventing any form of abuse, exploitation or harassment. Promote a safe and respectful environment for clients, colleagues and communities whilst promptly reporting any safeguarding concerns in accordance with IRC policies and procedures.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.