Chief People Officer

Chief People Officer

Chief People Officer

Chief People Officer

February 17, 2023
Washington, D.C.
Position type
Experience (minimum)
5-10 Years
Education (minimum)
Travel required?
Base salary (minimum)
Not specified


About InterAction

Founded in 1984, InterAction is the largest U.S.-based alliance of international non-governmental organizations (NGOs) and partners. We mobilize our Members to think and act collectively to serve the world’s poor and vulnerable, with a shared belief that we can make the world a more peaceful, just and prosperous place – together. Using our collective voice and convening power, we seek to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change.
Our Members are premier international global development, humanitarian, and sector-supporting organizations that work in almost every country and manage more than $15.4 billion in programs annually. InterAction’s revenues come from dues, government, private foundation and corporate grants, and fee-for-service programs. Additional information can be found at
Position Description

InterAction seeks a Chief People Officer who will collaborate with staff and the Executive Team to shape a high-functioning, diverse, and inclusive organization. We are looking for an outgoing and strategic individual who can engage and support a highly motivated and diverse staff of 50+ people. This position will report directly to the CEO.
The position portfolio includes employee relations and engagement; talent recruitment and onboarding, performance management; compensation, benefits, and other employee policies; staff diversity, equity and inclusion; and HR compliance and reporting. The incumbent shall develop, implement and, if necessary, revise systems to ensure the smooth operation of all HR functions while also serving as the primary resource for staff inquiries concerning InterAction's human resource/employment policies and culture. The Chief People Officer is expected to work closely with the Finance Team in the execution of core HR work and as a partner to divisional Vice Presidents.

Success in this role requires strong technical skills on all HR matters as well as genuine empathy and emotional intelligence aligned with InterAction's overall organizational culture. This position is ideal for an experienced human resource professional interested in shaping an international mission-driven organization's work environment, talent, and culture.

Position Type

Full-Time, Washington, D.C.

Given the nature of the Chief People Officer role, this position requires the successful candidate to work from InterAction’s office in Washington, D.C. several days per week.

Essential Functions

As InterAction's senior HR leader, the Chief People Officer shall work across teams to build a diverse, inclusive, and supportive culture. Areas of responsibility include:

• Leadership and Management
o In conjunction with the Executive Team, guides the organization's human resource philosophy and practices.
o Researches, develops, and implements competitive and cost-effective HR practices and policies, including compensation, benefits, performance management and review processes.
o Provides guidance to the Executive Team; assists with any resolution of human resource, compensation, and benefits issues that may arise.
o Collaborates with the Executive Team on all aspects of HR to achieve organizational goals; identifies ways to support strategy and advance mission.
o Oversees and administers HRIS systems (e.g., ADP), including vendor engagement and staff interface needs.

• Employee Relations and Engagement
o Interfaces with employees individually and collectively across the organization.
o Partners with internal stakeholders to develop and implement strong organizational culture.
o Provides confidential and expert support to colleagues on a range of professional, workplace, team and personal matters central to employee benefits, performance and engagement.
o Interacts with employees, supervisors of employees, Executive Team and others to identify and resolve any workplace issues, address questions about benefits, measure employee satisfaction and morale, and provide support and input to performance management and salary levels based on market values.
o Stays abreast of best HR practices and trends within the HR industry in general.
• Diversity, Equity and Inclusion (DEI)
o Leads internal DEI efforts for the organization to build a diverse, inclusive and supportive culture in line with InterAction’s strategic goals and objectives.
o Contributes to InterAction’s strategic planning and organizational efforts to institutionalize, maintain, and expand internal DEI work; supports related HR and Executive Team decision-making.
o Applies best practices specifically in DEI for recruitment, hiring, retention and other operational practices, including collecting and monitoring organizational data through surveys and HRIS; ensures equitable and transparent performance evaluation and compensation policies.
o Coordinates consultants to help implement InterAction's internal DEI strategy, for example, through trainings or other learning sessions.
o Leads the coordination of InterAction's internal DEI staff and partners with the organization's lead for managing InterAction's coalition-wide DEI Compact.
o Manages any special initiatives related to DEI within the organization.

• Legal and Regulatory Compliance
o Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
o Maintains knowledge of laws, regulations and changes in employment law, human resources, and talent management, with a particular focus on the non-profit industry.
• Collaboration with Finance Team
o Leads benefits audits, annual benefits negotiations, and open enrollment planning and implementation in close collaboration with the Finance Team.
o Partners with the Finance Team to ensure the smooth operation of the organization and accounting systems, including with respect to benefits management; employee onboarding, leave, and offboarding; 403(b) compliance; payroll; and ADP management.
• Administration
o Manage office safety and security measures.

Qualifications and Skills

A successful candidate will possess a majority of the following professional qualifications and competencies:
• Minimum of 10-15 years of human resource management experience, including strategic talent management and extensive knowledge of HR practices and policies with emphasis on employee relations. Excellent interpersonal skills with high emotional intelligence.
• Acute attention to detail, strong analytical and problem-solving skills, and excellent verbal and written communication skills.
• Excellent self-direction and the ability to take ownership and drive responsibilities through to completion as well as ability to work as a member of various collaborative teams and committees.
• Strong supervisory and leadership skills, including short- and long-range planning.
• Minimum of 10-15 years of human resource management experience, including strategic talent management and extensive knowledge of HR practices and policies with emphasis in employee relations.
• Thorough knowledge of and experience with Diversity, Equity, and Inclusion best practices.
• Thorough knowledge of U.S. and Washington, D.C. employment-related laws and regulations.
• Thorough knowledge of and experience with human resources information systems, including proficiency with ADP.
• Excellent organizational skills, including proficiency with Microsoft Office Suite and abilities to effectively manage data, communications and work products while keeping track of varied information with ease and efficiency.
• Ability to work well and contribute effectively under pressure, and in response to rapidly changing needs.
• Bachelor's degree and/ or work experience commensurate in relevant field; Master's degree is a plus.
• SHRM-CP, SHRM-SCP certification preferred.
• Demonstrated commitment to, and genuine interest in, InterAction's core values and mission.
• Experience working with international non-governmental organizations.

Supervisory Responsibilities
Oversees the work of 1-2 employees who spend part of their time supporting HR and administrative functions.
Compensation: $155,000 - $170,000.
InterAction additionally offers an excellent benefits package.

Expected Start Date: May 15, 2023, or sooner.

Reports To: CEO

Travel: Minimal

In addition:
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic covered by law.
• There are no extraordinary physical requirements for the performance of the essential functions of this position. InterAction will make reasonable accommodations to enable individuals with disabilities to perform essential functions.
• All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period.
• Applicants are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment. InterAction will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability or pregnancy on an individualized basis in accordance with applicable laws.
• InterAction does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of InterAction and InterAction will not be obligated to pay a placement fee.

To Apply: Please upload a cover letter that addresses your specific career.

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