Digital Health Technical Advisor
The Technical Advisor will lead in the development and implementation of digital health objectives across the MIHR portfolio. This involves supporting the continued evolution of the MIHR-IAM data collection system that supports the entire portfolio of work; supporting data collection, analytics and data visualization tools that permit the project teams to chart progress and identify challenges; and the implementation of other digital health interventions with country teams.
The Technical Advisor will report to the Deputy Director of the Center for Digital Health, with collaborative supervision by the MIHR Technical Director and MIHR Monitoring, Evaluation, Research and Learning (MERL) Director. S/He will work closely with other members of the MERL Team, and in collaboration with the Technical and Country Support Teams, to ensure the integration of digital health activities across core and country programs. This position will also coordinate with the MOMENTUM Knowledge Accelerator (MKA) project, and other MOMENTUM projects as appropriate. The Technical Advisor is a fulltime position. If the successful applicant is a resident in the United States, the following locations are acceptable based on registration: AZ, AR, CA, CO, FL, GA, IL, LA, ME, MA, MD, MI, MN, NH, NJ, NM, NY, NC, PA, RI, TN, TX, USVI, VT, VA, WA, WI, and Washington DC. These states are in addition to any country where JSI has registration. Note if overseas, this position will be paid in local currency.
- In collaboration with the technical and MERL teams, lead the MIHR project in the use of digital tools to improve health outcomes.
- Oversee the MIHR digital health team
- Supervise the MIHR MERL Data Management and Analytics Specialist to ensure functioning of the MIHR-IAM project data system, including management/oversight of data system contracts and consultants .
- Collaborate/coordinate with, and be responsive to, MIHR internal customers (technical team, MERL and Leadership) to provide support for digital tool development, digital data collection, and database management
- Ensure the presentation of project data supports project planning, decision making, policies, and course correction (including leveraging other resources within JSI’s Center for Health Information Monitoring and Evaluation as needed)
- Work across the MIHR teams to support digital health efforts including (but not limited to): Digital Integrated Management of Childhood Illnesses (Digital IMCI);
- Electronic Community Health Information System (eCHIS);
- Digital Supportive Supervision;
- Digital Maternal and Perinatal Death Audits;
- Digital Micro-Planning & GIS Population Estimation;
- Manage requests for support on application/data collection tool development on CommCare, and manage the development of those tools by Digital Health/MEL Program Officers
- Represent MIHR on digital health across the suite of MOMENTUM awards
Center for Digital Health, 25%
- Assisting projects in designing digital health interventions and digital strategy at all stages of the project lifecycle; based on project scope, assistance may range from high-level technical needs assessment and business analysis, down to field-level user experience design and workflow mapping
- Identifying technology partners and solutions of interest for partnering both globally and in particular country or regional contexts
- Providing input during proposal development for appropriate technology components of a public health technical approach
- Participate in the development of internal resources to build organizational capacity in the use of digital health
- Provide internal and external representation of JSI, including participation in JSI’s working groups, and external multi-agency working groups.
- Minimum of 7 years of leading digital health interventions in the international health sector with a preference for experience in digital M&E systems and use of data for adaptive management and program improvement.
- Ability to manage multiple projects simultaneously and prioritize work effectively, particularly with remote teams.
- Strong project management skills.
- Experience with application development in CommCare strongly preferred.
- Experience with working with DHIS2 strongly preferred.
- Experience with standard documentation practices, including in-line documentation, technical and functional specifications, user manuals, etc.
- Excellent verbal and written communication skills, with the ability to translate and communicate technical concepts to non-technical colleagues and stakeholders.
- Demonstrated ability to work effectively and harmoniously in cross-cultural settings with other project staff, host country counterparts, USAID, consultants, other donors and international organizations.
- Strong facilitation and/or training skills, with experience in participatory approaches, such as co-creation.
- Demonstrated ability to supervise staff, including mentoring and capacity building.
- General knowledge of global goods being used in the digital health space.
- Experience working in low-and-middle-income countries within health or development is a plus.
- Ability and willingness to travel domestically and internationally (up to 15%).
- Ability to work flexible hours across multiple time zones.
- Fluency in written and spoken English required; fluency and/or familiarity in French greatly valued.
- Sense of humor.
Salary commensurate with experience.